Best Thread FXCM Discussion

[Jason Rogers]

you number one top man send me boy help optimize me, me in shanghai, got boy come shanghai? not phone, like see what get for money, ok?

Hi Dong Mu,

I believe we do have seminars in Shanghai, but my colleagues in our Hong Kong office would have more information about this for you. You can contact them using the details on this page: http://bit.ly/1stwaP8

 

[Jason Rogers]

Candlestick Pattern Identifier (Beta Testing, Need Feedback)

Candlestick Pattern Identifier (Beta Testing, Need Feedback)

FXCM's programming services team has created a new indicator which identifies candlestick patterns. Before we release it on the FXCM App Store, we would like to give members of this forum exclusive access during the beta period. Any feedback you can provide in return, whether you love it or hate it, would be greatly appreciated!

The app is designed to scan for the following candlestick patterns:

• Hammer
• Inverted Hammer
• Shooting Star
• Hanging Man
• Doji
• Spinning top
• Bearish Engulfing
• Bullish Engulfing
• Dark Cloud Cover
• Piercing Line
• Bearish Harami
• Morning Star
• Evening Star

Here's an example of the indicator scanning for Morning Star and Evening Star candlestick formations.

Step 1: Download & Install the Indicator
Click Here to download the indicator. The zip file downloaded contains a PDF with instructions on how to set it up. You simply need to double click the FXCM_Candlestick_Patterns.exe file to begin installation.


Step 2: Add the Indicator to a Chart
This indicator is available exclusively on FXCM's Trading Station desktop platform. Once installation is complete, the indicator will be located in the indicators list in the Marketscope charts on the Trading Station desktop platform.

 

[Jason Rogers]

Please be advised that most Western Banks have stopped pricing USD/RUB. As such, FXCM can no longer offer this instrument to our clients and will begin closing any existing client trades in USD/RUB effective at Noon NY time today, December 16, 2014.

Alternatives to trading the Russian ruble directly are discussed in this DailyFX article by quantitative strategist David Rodriguez: http://bit.ly/1GJdwuq

 

[spinola]

You best keep an eye out then , for any Spetsnaz ops creeping about the place.

Have a good xmas, Jason.

 

[Jason Rogers]

You best keep an eye out then , for any Spetsnaz ops creeping about the place.

Have a good xmas, Jason.

hehe, I'll keep my eyes open

Merry Christmas, Spinola!

 

[Jason Rogers]

Holiday Hours for Christmas and New Years

Happy Holidays to Everyone!

It's worth noting that Christmas and New Years are the only two holidays during the year that affect the normal 24-hour customer service and forex trading available to you through FXCM. Below are details of our customer service and trading hours in GMT for all markets during these holidays. For information on the holiday schedule for rollover interest/swap rates, please visit the DailyFX Rollover Calendar.

 

[Jason Rogers]

I will be out of the office from now until January 5th and will respond to your forum posts and private messages when I return. For urgent inquiries, please contact our 24/7 live support: http://bit.ly/1npGdbM

 

[sanjay252]

Hi Jason,

When you are back from your vacation can you clarify the following please:

On 17th December 2014 the FXCM price for the EUR/CHF pair spiked down 17.5 pips as shown in the attached screenshot.

This spike down is clearly not a real reflection of how EUR/CHF really behaved at that time, as this spike did not occur on any other broker's feed and would have stirred significant news coverage due to the fact that the low of the spike (1.1990) is below the Swiss National Bank's 'floor' rate for this pair of 1.2000.

Can you clarify why this spike occurred and why your data feed was unreliable on this occasion when compared with your competitors?

Thanks for your assistance.

 

[Pat494]

Hi Jason.
Does FXCM demo support a direct link to Neuroshell ?

 

[glyder]

Happy New Year - Sunday Candles

Hi Jason &
A Very Happy New Year to You

Can I ask whether MT4 has the option to remove the sunday candle.
It never bothered me till now ...I’m experimenting with volume and the Sunday candle kind of breaks the flow.

It also means that Monday always is a higher volume day as it compares to the sunday not the Friday which it should to give a correct reading.

Many thanks

 

[Pat494]

Hi Jason.
Does FXCM demo support a direct link to Neuroshell ?

Answer please ??

 

[Pat494]

I think that's the one that you're looking for.

Thanks.
I think I may have got it connected up to FXCM now. Wait till Monday to see if it works.

 

[Jason Rogers]

Hi Jason,

When you are back from your vacation can you clarify the following please:

On 17th December 2014 the FXCM price for the EUR/CHF pair spiked down 17.5 pips as shown in the attached screenshot.

This spike down is clearly not a real reflection of how EUR/CHF really behaved at that time, as this spike did not occur on any other broker's feed and would have stirred significant news coverage due to the fact that the low of the spike (1.1990) is below the Swiss National Bank's 'floor' rate for this pair of 1.2000.

Can you clarify why this spike occurred and why your data feed was unreliable on this occasion when compared with your competitors?

Thanks for your assistance.

Count me in on that please.

Hi Sanjay and Rourkem,

FXCM received erroneous prices from liquidity providers on the day you mentioned that led to some trades being filled below 1.2000 on EUR/CHF. It’s worth noting that other forex brokers were also impacted by this issue, since these prices came from the bank level. FXCM is making adjustments for accounts that were negatively impacted, and any clients who wish to be contacted by the trade services team regarding this can use this online form to file a trade inquiry: http://bit.ly/1lQlJ7Z

 

[Jason Rogers]

Hi Jason.
Does FXCM demo support a direct link to Neuroshell ?

Answer please ??

Sorry for not responding sooner, Pat

As mentioned in an earlier post, I was out of the office for Christmas and New Year's.

I think that's the one that you're looking for.

Thanks.
I think I may have got it connected up to FXCM now. Wait till Monday to see if it works.

Thanks for providing that info, Roukem

 

[Jason Rogers]

Hi Jason &
A Very Happy New Year to You

Can I ask whether MT4 has the option to remove the sunday candle.
It never bothered me till now ...I’m experimenting with volume and the Sunday candle kind of breaks the flow.

It also means that Monday always is a higher volume day as it compares to the sunday not the Friday which it should to give a correct reading.

Many thanks

Happy New Year, Glyder!

In order to get rid of the Sunday candle, your account must be set up on one of our MT4 servers that's set to the time zone GMT+2. That's because midnight on that time zone corresponds to 5pm New York time which is when the 24-hour trading day in the forex market ends. Since daily candles on MT4 begin and end at midnight server time, servers set to the time zone GMT+2 are referred to as having New York Close charts. That's 5 daily candles each 24 hours in length with no Sunday candle.

The fact that you see a Sunday candle now means your MT4 server is set to GMT. Note that our GBP servers are set to GMT. Your forum profile mentions that you live in the UK, so I assume you'd like to keep your real trading account denominated in GBP. For charting purposes, you can still set up an MT4 demo account on one of our USD servers and that will allow you to view New York Close charts. To do this on your MT4 platform, go to File > Open an Account and select one of our USD demo servers.

PS: We have the same taste in poetry and books.

 

[glyder]

Many thanks Jason, very helpful,
I’ll give that a go, enjoy your reading, I do!

 

[glyder]

Hi Jason,
I imagine its been a difficult time in the FXCM offices over the last few days.
I hope you are well and will be sticking around to continue the great service.


all the best to you

 

[Jason Rogers]

Hi Jason,
I imagine its been a difficult time in the FXCM offices over the last few days.
I hope you are well and will be sticking around to continue the great service.


all the best to you

Thanks Glyder!

The $300M loan provided by Jefferies Group (a unit of Leucadia) allows FXCM to meet our regulatory capital requirements worldwide and continue normal operations. That means trading, deposits and withdrawals continue as before.

 

[Jason Rogers]

Notice of Increase in Margin Requirements

There are two major upcoming news events which may cause significant volatility: the ECB Bank Rate Decision on Thursday (12:45 GMT) and the Greek Election on Sunday. Due to these events we will increase margin requirements on forex and gold.


For FXCM AU accounts:

The first scheduled Margin Requirement increase will take effect on Thursday, 22nd between 11:00 AM AEDT and 1:00 PM AEDT Time. An additional Margin Requirement increase will take effect after market close on Friday January 23rd. Refer to this document below for new margin requirements: http://bit.ly/1CQVllP​

For FXCM UK accounts:

The first scheduled Margin Requirement increase will take effect on Thursday January 22nd between 00:00 GMT and 02:00 GMT. An additional Margin Requirement increase will take effect after market close on Friday January 23rd. Refer to this document for new margin requirements: http://bit.ly/1yI9mDg​

For FXCM US accounts:

The Smart Margin Feature will be disabled on Wednesday January 21st between 7:00PM EST and 9:00PM EST. Accounts will no longer be allowed to enter into temporary warning status. Accounts that fall below initial margin required for open positions will be liquidated.

In addition we will increase Margin Requirements on the USD/HKD and USD/CNH Currency Pairs on Friday January 23rd, 2015 after market close:

Note that this increase in margin may be temporary depending upon market conditions. Please review your account to ensure that you have enough available margin to support your open positions. You may deposit additional funds at www.myfxcm.com or close positions as needed.

 

[Chiang124]

fxcm=liers

Dear Client,
IMPORTANT NEWS REGARDING YOUR FXCM TRADING ACCOUNTS

Please be advised that in order to offset negative balances you currently hold in your FXCM account(s), FXCM has transferred funds from your account(s) with a positive balance. The terms of your master trading agreement entered into with FXCM, available online, provide FXCM with these rights.
If after this transfer you still maintain a negative balance on your account, you are requested to remit funds immediately. FXCM accepts deposits by, debit card, bank wire and ACH electronic check. All options can be accessed via our www.myfxcm.com portal.
As you may already be aware, last week, the Swiss National Bank (“SNB”) announced that they will no longer support a self-imposed floor on the EUR/CHF exchange rate. Learn More
The SNB announcement, extreme price movements and the resulting lack of liquidity were exceptional and unprecedented events causing many market participants to incur trading losses. These events were unforeseen and beyond the control of FXCM, constituting force majeure events.
Record of this transaction is available by generating a Combined Account Statement and referencing the description “Offset Transfer from Account to Account for Negative Balance”.
FXCM thanks you for you cooperation and understanding.

If you have any questions please contact one of our FXCM specialists, who are available 24 hours a day, by live chat, by calling 0808 234 8789 (free phone), or by e-mail at [email protected].
FXCM hereby reserves all rights and remedies that it may have at law, in equity, under the terms of any contracts with you. Nothing in this notice shall be deemed to constitute a waiver or settlement of any of FXCM’s rights and remedies.
Remember forex and CFD trading can result in a loss of some or all of your deposited funds and therefore may not be suitable for everyone, so please ensure that you fully understand the risks involved.