Alpari UK
Experienced member
- Messages
- 1,502
- Likes
- 5
NVP - your correlator works on a metatrader platform. Are you using Alpari for the datafeed? If yes, it is a live or demo account and if the latter, have they clobbered it yet by disabling it and preventing you from re-registering?
As importantly, anyone wanting to use your correlator will face similar issues now that Alpari have adopted this approach to preventing anyone demoing their product. Do you have any suggestions for alternative data providers through MetaTrader?
Hi Sigma-D,
Your statement is patently untrue. New demo accounts are being opened by people every minute of the day.
IP addresses are blocked only as a last resort. We only take this step when clients abuse the system either by opening large numbers of demo accounts, or flooding the server.
Demo servers have finite space, and we choose to prioritise the use that space for people whose contact details appear genuine.
Alpari is the only broker that offers non-expiring demo accounts. All we ask is that the details that are provided in return for this free service are genuine. That does not seem to be an unreasonable position.
If you would like us to investigate this further, could you please provide your demo account numbers with your contact details. We’d prefer you use the email address with which you registered the account.
We’ll be happy to help.
Alex
________
Alexander Chadwick
Alpari (UK) Representative