I always thought WS was a rubbish outfit. I have seen all sorts over the years: requotes, freezes, rejections slippage, the lot. What I have never seen is a 'broker' referring all bets on a pair because that pair has been a 'fast market' recently. I found that a bit funny AND it confirmed to me these guys are shooting from the hip and are targeting clueless people. If you know anything at all about the markets, you will see how rubbish the following is:
Please wait for a site operator to respond.
You are now chatting with 'Nick'
Nick: can i help?
me: my account number is *******
me: all my trades are being referred to dealer
me: can u tell me why?
Nick: can you give me an example
me: what do u mean?
me: two tiny trades this morning in USDJPY
me: And two of the same yesterday
me: u there?
Nick: all yen trades are on ref because of fast markets
Nick: all other mkts should go straight through
me: it is bloody slow right now, mate
Nick: so i guess we are right to refer trades
me: you are not serious!!
me: That is too funny for words
me: you need to get your act together
me: I am withdrawing my money
me: because
Nick: sorry are you john mcenroe
Nick: please call customer services to pull money
me: it frightens me how ignorant you guys are
me: i will
Nick: bye
me: good day
I can just see the bosses having a meeting: 'better refer all yen trades, market moving too fast recently. Damn guys, get someone who knows about how the market works'. what a bunch of fools.