Yes China very well put, but of course we have had the experience of this sudden bedlam. In my day the desks were fitted with light banks. All of a sudden all the lights from all the big institutions which had direct lines to the dealing box on the floor of the exchange began to flash at the same time. At times like these one wished to have many pairs of ears, hands and lots of tongues to cope with it all. Multitasking at the limit cannot adequately describe it. And it seemed that as if that was not enough the pressure began to mount as more calls came in, absolute bedlam. Either this, or the crush on the floor. You have to live it to experience it, and when you have, you can never forget it. And through all this pressure I can never remember any discourtesy ~ Impatience, ugency, tension, fear, responsibility, stress, and everything you like, but rudeness, never. It was not uncommon to have to walk anything between 5 or 6 miles a day on the trading floor, and I remember many occasions on which the suit I wore was so drenched with perspiration you could almost wring it. And in those days of stiff collars and chalk stripes there were rules of conduct that were unspoken, with a well structured pecking order of seniority, and so on. And shoes had laces, and trousers had braces, and ties were quiet. Anyone who transgressed and wore a loud tie had it snipped off. I remember seeing in a corner of the exchange near the Throgmorton Street Exit, a large pin board about the size of a table tennis table to which were pinned many ties that had been snipped. This is not so long ago, only 30 years ago. But we have to realise nowadays many things are different. Modernity brings change. Many of the subscribers to this website are youngsters, and were probably toddlers while what I describe above was the standard. But I agree with you that bad manners, disrespect and rudeness cannot and will not be tolerated, and I support you all the way on this.