juanbyte said:
Hi
Does anyone have any information/views on this new spread betting company.
https://www.capitalspreads.com/
juanbyte
Yes I certainly do, I have had an account wiith them for around 2 years, and I've had so many problems with them since. I just closed my account with them today, because I had enough.
The only good thing about Capital Spreads is that it looks simple and basic to use. However, If you do ever want to manage your risk with the stop loss order then I would NOT recommend them, I had to call them to make the stop order to go through even then i didn't get the price I set to stop, I got whatever price that was then which made me lose a lot more than I should, so what's the point of their stop loss order??
Also, they have problems in a busy markets, nothing gets accepted, and you cant cancel the order submitted, so you can be waiting ages for them to close a position. So as you're waiting, your pnl is getting worser, so you ring them to close, and they only offer you a worser price than what you wanted, and even worse is that the trade you originally put in to close the position is then accepted, resulting in a massively offside position. Truly annoying.
What do should do is give clients the ability to cancel their order if it isnt accepted within a reasonable time, reasonable as in within 5 seconds.