fxwinner22
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autotrader? whats that all about then?
Its where I buy and sell my cars!!! LOLfxwinner22 said:autotrader? whats that all about then?
capitalspreads said:Jbat
we are likely to go to dealer acceptance on most US data releases. This means that we will have the system switched to dealer acceptance at 13.29 and 14.59 on relevant days (same at 09.29 on UK data numbers).
This is not unusual..as others have kindly pointed out on this thread other trading platforms widen spreads (many FX platforms) over major releases or go to dealer acceptance.
cheers
Simon
I see this happening a lot and to myself with worldspreads & finspreads,. If you feel you are being treated unfair, write to capitalspreads with you complaint of the operational issue of thire trading platform, which could make a case to review SYSC that they may be breaching SYSC section by having inadequate systems for capitalspreads intended use.DowJones said:Simon,
I'm a CS client and I currently feel (perhaps incorrectly) that I'm being watched. The reason I feel this is that since becoming more profitable, I feel that my fills on the CS platform have become apalling of late. On short-term trades I regularly lose 20-50% of my expected winnings on slippage due to bad fills (on entry and exit). Also we're not talking fast market conditions here.
This is a shame, as I used to be a fan of CS (see old posts of mine). I have to say I also quite like your platform - except for the charts not properly matching the trading platform prices (at least on my platform), thus making it v difficult for me to trade off. Initially i thought it was just me so I checked my CS charts against my eSignal and DAF charts, and noticed discrepancies from time to time. (However, the eSignal and DAF charts, and the prices on the DAF platform, all mirror each other). A shame, because your charts look nice and are easy to use etc.
In brief, I have issues with: your platform, poor fills and what appears to me to be bias on your prices vs the underlying mkt price eg prices bias long, when in an uptrend . (However, with your spreads/fills etc I am unable to effectively arbitrage the price difference).
I suppose you will therefore suggest that I open an account elsewhere - and that is exactly what I have done. (For info to other readers I chose a futures broker as I don't honestly believe the other SB firms are any better).
I am merely posting my views, correct or incorrect as they may be, for information purposes. I am not trying to be offensive in this post, and understand that SB firms have to make money too - however I believe the spread alone should handle that. Perhaps there are other reasons for my making significantly less money on my CS account recently, and maybe I'm being v unfair in my views here - however I do note that I am suddenly doing considerably better when trading the same markets with a futures broker so I think I'll leave it there.
Rgds, DJ.
wasp said:As you keep pointing out you are no good for FX, why bother offering it?
capitalspreads said:mmmmm
quite a few complaints about FX (as usual)... I must yet again point out that we are NOT an FX platform quoting a limited number of markets. We are a spread betting company quoting close on 3000 markets in a huge array of areas. OANDA are an FX platform so I would be absolutely stunned if they were not better in times of high volatility than us.
I really cannot argue with my dealers over rejection of trades over a surprise BOE rate hike. If clients have open positions and reasonably placed stops then those stops would be filled in line with our terms (slippage etc..) even over moves such as yesterdays. It is all very well to say that you were happy to be filled on OANDA on an opening order with slippage of 10-15 pips but many clients WOULD NOT and would rather just not get the trade. In many platforms there is the ability to give a 'market order' that is filled as the best price available but in SB this is not possible as we have to take the view that the client is asking for that price and no other (aside from a pre placed 'new order').
simon
capitalspreads said:Wasp
we are not 'no good for fx' please do not read into my comments extrapolations that are more to do with your translation rather than the words used. We have a very high percentage of FX trades on our platforms and (in general) the absolute vast majority of clients are happy with it. Our problems occur when we get compared to a dedicated FX platform or Futures platform or shares platform etc etc. If the exchange only concentrates on one market sector then of course you would expect it to do that market better than us.
Where we gain is that we offer all these markets on one platform..The margins we require for trading are far far lower..You can trade in your own currency....we have no commissions, pip charges, stamp duty, brokerage etc etc ...as with all things you must compare the advantages / disadvantages in each and decide which route to go.
New Orders
a 'new order' cannot be rejected.(unless the client does not have the funds available for the trade) 99% of new orders are filled at the requested level .. in times of sharp moves there may be 'slippage'. Slippage in this case means where Capital Spreads would have reasonably been able to fill the order in the open market.
cheers
simon
capitalspreads said:jyde
we appear to be at a difficult position in indices....I continually state that we do not bias our indices prices at all, ever. But of course as I am a spread betting company nobody believes me. What inconsistencies are you refering to?
I have made innumerable comments on CS indices quotes versus what you actually see those indices printing on the exchange. There is frquently a difference in these cases for the very reason that there is not actually such a thing as the Dow 30 or the S&P500 etc. You cannot actually buy or sell them. What you can do is buy or sell the Futures which underly these indices. For this and other reasons we always quote all of our indices versus the futures NOT against what the cash index is actually saying.
I must always repeat myself .... if anyone thinks our price is wrong on the index price then TRADE on it. If we are wrong then you should be able to virtually guarantee a profit on your trade or at least get in on the right side of the trade.
If we have something fundemantally wrong then I would be more than grateful to have this pointed out to us as we may be missing a trick!
cheers
Simon