Lol,
Relax, newbie is not a swear word.
Try changing or adapting your stoploss rule, wtf, it doesn't permit you, to allow a contract with an initial stop of 60-150 pts to then go on side of 260pts then to lose it all again without moving the stop closer needs looking at, I fail to see the 3:1 ratio in that. If it was closed out at that point then yes, 3:1, but to allow the trade to go 260pts in profit then to allow it to turn into a losing trade is not 3:1, this indicate's you are looking for a lot more, therefore carrying the risk over.
So, if you do not know about a simple hedge bet to protect your profits when things go wrong, I will assume (and rightly so) that you are new to this game, if what you say is true and you have years of trading experience, why the hell (replaced for fcuk) did you not know this extremely simple and effective rule????????????
You've been on trade2win for a few years, (although very quiet between oct 06 and march 08) surely you've read it somewhere before.
For a measly 2-4pts you could have locked in your 260pts profit, knowing there was rare but serious problem this would have been executed by a trader within seconds, if the platform comes back on line, shut the other down and you are no worse off but instead fully protected.
Also, why complain, this must have happened before if you are not a newbie.
Sorry mate, I could be wrong but my nose for a bacon butty is not often wrong and I just cant buy the fact you didn't know of this....Its text book stuff mate to protect money/profits/losses and total capital.