FXCM}: Welcome to FXCM's Live Chat feature. You are now chatting with an FXCM representative. How can I help you?
you: Hello, firstly I'd like to ask a question about fx quote pricing
FXCM}: sure
you: I understand that FXCM (or any fx broker) acts as a market maker?
FXCM}: correct
you: So, effectively, your quotes are for "your own" market?
you: How do you ensure that your quotes are not out of tune with the general market. ie other fx brokers and interbank?
FXCM-: The FX market is an over the counter market
FXCM-: which means that there is no central exchange through which it is traded
you: OK
FXCM-: every bank and marketmaker makes its own prices, however it is in its interest to follow the market
FXCM-: in order to ensure clarity in the market
FXCM-: and to avoid getting hit on the wrong end of the price
FXCM-: there will be disrepancies between different banks and marketmakers
FXCM-: even within the interbank market
FXCM-: by only trading with the largest banks in the world, and the amount of volume that we trade, FXCM has access to the best prices
FXCM-: and hence is able to follow the interbank market very closely
you: So you would not expect to be more than 1 or 2 pips away from the majority of other market makers at any one time?
FXCM-: that is correct
FXCM-: during periods of heavy volatility you will see greater differences between marketmakers
FXCM-: however, generally, they should all be very similar prices
you: OK, a more specific question
FXCM-: as one of the largest online fx marketmakers, you will see that our prices track the interbank much better than most of our competitors, who do not have the size to get access to the best prices
FXCM-: sure
you: On friday, just before the release of the non farm payroll data, fxcm's eur/usd price dipped down to about 1.2032
you: I noticed a number of other FX brokers quotes went no where near that price
you: generally remaining above 1.2050
you: What would the reason for such a large discrepancy be?
FXCM-: Around these numbers, banks tend to quote very wide spreads
FXCM-: which can through off any one marketmaker
FXCM-: throw*
FXCM-: as FXCM deals through its banks, the prices can vary from the interbank market
FXCM-: as in such chaotic times, banks often widen the spread to compensate for the added volatility and risk
FXCM-: FXCM however, always keeps tight fixed spreads
you: OK, but would there be a specific reason that FXCM's quotes are 20+ pips differnt to a number of other major players ie gft, saxo, cmc who also keep fixed spreads
FXCM-: marketmakers get their prices from the banks that make up the interbank market
FXCM-: if those banks widen their spreads, this disrepancy is possible
you: OK. I do have an FXCM account and traded around this time
you: That spike took me into a short which got stopped out
you: I also had a long, which was successful
you: All prices were filled at my desired levels though.
FXCM-: In these situations, there is nothing we can do
FXCM-: our price is determined by the banks that we deal with
you: Can you reconfirm to me that you will guarantee stops are filled, even around nfpr times as I have been assured before
FXCM-: yes, I can confirm that we guarantee stops at all times
you: Ok that's reassuring
you: I have heard people talking about that spike down being a stop running excersise by fxcm on account of you being the only (apparent) player where this occured?
you: What do you say to this?
FXCM-: It was not a stop running exercise, we are the largest online marketmaker, and we do not resort to these tactics
FXCM-: banks were quoting spreads of 50-200 pips
FXCM-: which can throw off any marketmaker
FXCM-: you will see these sort of situations develop in this type of over-the-counter market
you: OK. I was generally happy with my result on friday. Your guaranteed stops still served me well
you: and I profited
you: Thanks for taking the time to explain
FXCM-: I am glad to hear that
FXCM-: my pleasure
you: Thanks for now
FXCM-: if you have any more questions, don't hesitate to come back, my name is Steven
you: Thanks very much