CityTrader
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stevespray said:“Despite your order being valid at the time it was submitted there was sufficient movement on our order book while you order was being routed to a dealer for the dealer to consider the price incorrect by the time he came to review your order”. So they have admitted that the reason for my order being refused is directly due to the market having moved while I was in the queue.
Steve.
Once again I'm not defending IG, but having been a MM for 18 years I know the way this happens- there are a few calls, you can only make a price to one punter at a time. If the guy in front of you deals in your instrument, then the next price ( which may be to you) may/will change. I know it seems harsh & unfair, but they are a commerical firm. They are not a charity... Of course this might not be the case here, but I can't believe IG are going to renege of a price for a (relatively) small bet.