Yes, very worrying, they will use every trick to wriggle out of paying up. I got some back from them but still waiting for the rest. They started off by putting me on dealer referral then refusing me entry to their site then after many calls they admitted that my account was being closed. It then took many more calls over a few weeks to get any money from them. Shame in one respect, I liked their platform.
Well, how about that, after 4+ years on T2W I'm now a "Member". Does this entitle me to a pension or second home allowances or anything?