rob the bank
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Anybody knows what happened drop of 120pips, was their some sort of negative news announcement or has George Soros decided to short cable?
I most certainly did .. but the platform froze on the drop so I'm just about to call Customer services and request the other 600GBP they just cost me
grrrrrrrrr
Sang Froid
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Dunno about stop slipping but they slipped my whole bloody order!
That fast it never triggered, guess not enough time for them hedge me... luckily for them! lol
mark120169
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Luckily even though my stop was not gaurenteed IG managed to acheive it @ 284 for -30 pips.
Funny how they can acheive a stop an a massive drop down over 1 min but can't manage to fill your guys oders?
Fishy!
M
Sang Froid
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I had to manually cancel my order incase it triggered on the opening of the next H1 candle after that drop.
F*****G B*****S
So you got stopped out dead on your SL target, yet my order never got filled.
At least they didn't slip your SL too though Mark.
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Anyone else have a short Order to Open with IG that never got filled????
to IG customer services.. lets see what they say
Complaint and compensation
Good afternoon/morning.
I wish to raise a complaint on the stability of your platform and request that you compensate me for approx 60 pips of lost profit due to the platform freezing and becoming un-operable
You can see from my account that I opened a short on cable at 303 just before the large drop in price around 8am GMT..
At the same time your platform froze and I was unable to close the deal - I had to log in via mobile phone and close at 253 after it had originally fallen to approx 184. This not only took a very long time - in essence costing me pips, but also indicated that you couldn't confirm the position had been closed once it did finally complete.
This is totally unacceptable in a platform, I'm sure you agree. Therefore I would like tor request you compensate me for the remaining pips.
Complaint and compensation
Good afternoon/morning.
I wish to raise a complaint on the stability of your platform and request that you compensate me for approx 60 pips of lost profit due to the platform freezing and becoming un-operable
You can see from my account that I opened a short on cable at 303 just before the large drop in price around 8am GMT..
At the same time your platform froze and I was unable to close the deal - I had to log in via mobile phone and close at 253 after it had originally fallen to approx 184. This not only took a very long time - in essence costing me pips, but also indicated that you couldn't confirm the position had been closed once it did finally complete.
This is totally unacceptable in a platform, I'm sure you agree. Therefore I would like tor request you compensate me for the remaining pips.
Sang Froid
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Good idea gbdru
I might have to do the same about the non fill of my order.
******
Oh funny how my long order now gets filled on the Euro with no problems.
I might have to do the same about the non fill of my order.
******
Oh funny how my long order now gets filled on the Euro with no problems.
Timed when it was, ie before London open - I'm picking that was a very deliberate move to run some very large stops, interesting how quickly cable has recovered , lucky for me my longs had not yet been triggered before that spike.
mark120169
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I don't know but its the quickest 50 pips I've ever made! had a sell order at that support line of 15258.
paulhayes57
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what the f...
was long on dollar an euro had to pop out for half hour just got back and bashed what happened 😢
ha ha... no.. I just wish I could have that level of impact on the market... makes you wonder just how much he was selling..
Profit? ohhh that would be nice....My profits all go towards the wife's new handbags (we deal in plural 😀), school fees and other such 'necessities'.. or so I'm told... 😢
everydaytrader
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IG really are the kings of slippage not just today but in fairly slow moving markets
as well, I like their platform but wonder how many pips are lost over say a year
compared to other brokers who consistantly fill orders at the right level.
Now... half off at 80 and lets see if we can get 65 with the other half
I took the 67...
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