Response in blue..
I give up on you because you know everything, you have all the answers.
You assume everybody uses a 4 year old dell and talk talk connection over an old wireless standard but they don't. If people are using low powered machines expecting their platform and charts to work moothly they are asking for trouble.
I have been using capital spreads lately and their platform went wrong, showed all the prices everything working fine until you place a trade, a box come up saying the trade had been timed out, nothing registered on the platform to even show the trade was opened or closed but then twenty minutes later a trade appeared. It done it to me for a trade I wanted to close in profit so I phoned the dealer who must of been over run by callers, he said he would close at a said price, but 20 minutes later the trade I closed turned into a short, luckly I made a small profit on it. Thats the sort of platform problems I refer to. Now tell me its because I don't know what I am doing and am only complaining because I am one of your 80% of losers.