OctaFx: How a Dealing Desk Broker can cheat you with Automatic Slippage

[foix]

How a Dealing Desk Forex Broker can cheat you...automatic 3-4 entire pips slippage in each trade, even in calm market conditions.
The low spread shown is only a fake one....true trading costs are all another story!
See these videos of some of my trades with this terrible broker: OctaFx....surely the worst orders execution that I ever seen in all my >10 years forex trading experience!

https://www.youtube.com/playlist?list=PLxiiS-lGtQcXB41IrCJVr77CJvbwiO1Bo

 

[McKinney]

It's really sad to see stuff. I believe we should always come forward and share these type of stuff, as it might not get our lost money back, but it will certainly help others not face the same problem and I think that is certainly something which is also our duty.

 

[foix]

You are right....all traders should share these type of stuff....because personal experiences are the best to evaluate the real reliability of a Broker.
Regarding my scam story...obviously, as long as your account is little or as long as you lose money...your execution will be perfect.
Problems will start when you trade with high volume and, most important, if you win !
In that moment, magically, you will start to have automatic slippage on each trades and totally crazy executions (see attached screenshots).
After some days from your complaints, an execution price will be assigned to all the "crazy" trades, but always worst than the right price that should be.
And if you survive to this trading stress and continue to win ?.....no problem...the Broker will close forcibly your account without give you any explanation....voilà...problem solved! (see Broker email copy attached)
Oh yes, he can do it because is in compliance of his Customer Agreement!
And final...look at these funny awards (images attached) won by this Broker last year....how much can be reliable all that!

 

[foix]

Another information that I discovered, probably useful to share to other forum members.
(Please note that I'm not a slanderer...every thing that I say, I provide to attach a proof or a link, that everyone can verify.)
Stay away from Brokers incorporated in St. Vincent and Grenadines.

These Brokers are not regulated nor licensed at all!
In fact, the Company behind "the Broker" (that evidently I can't nominee in this thread !) is only incorporated in St. Vincent and the Grenadines but the Financial Service Authority of St. Vincent and Grenadines (FSA) is not a "Regulating Authority" and he doesn't license the activity of Forex Brokers ("the Broker" claims it falsely all around the web and there are a lot of misrepresentations about it in a lot of web sites, that evidently trust blindly in his claims without adopt any kind of verification. For example: http://www.fxdailyinfo.com/forex-broker-comparison/****** or http://www.bestforexclub24.com/2017/04/******-2017.html).....(if you want to see web pages linked, insert "the Broker" name in the web address, instead of ******).

But... in this FSA web site page, http://svgfsa.com/warn.html , you can clearly verify that...:

“The Financial Services Authority (the “Authority”) wishes to advise that it does not ‘Regulate, Monitor or Supervise” International Business Companies (IBCs) which engage in FOREX Trading or Brokerage. Statements of this nature are a misrepresentation of the Authority’s supervisory powers with respect to IBCs.
The Authority does not approve or sanction the business activities of IBCs upon their incorporation. The extent of supervision of IBCs goes no further than to ensure that IBCs comply with their obligations under the International Business Companies Act. The Authority also does not license the activity of FOREX Trading or Brokerage and any IBC purporting to be licensed by the Authority to conduct this business activity is making a false statement"

Moreover in St. Vincent and the Grenadines there isn't yet even an Ombudsman to protect private investors, you can find out it in this page:
http://issat.dcaf.ch/Learn/Resource-Library/Country-Profiles/Saint-Vincent-and-the-Grenadines-Country-Profile
"The 2009 constitution mandated the creation of an Ombudsman, a position that still does not exist in the country."

No Regulating Authority, No brokerage license and No Ombudsman....this is really the "Paradise" for a Forex Broker, that can really do whatever he wants, without any control !

In some web sites, like this https://www.earnforex.com/forex-brokers/******/ or this https://www.forexbrokerz.com/brokers/octa-fx-uk-review, also seems as FCA regulated as well, but.....if you don't trust of web information and make your own research, you can discover that it's a false information nowadays, because his related UK company was FCA Authorized for little time only in the past, and now his authorization is expired and not renewed.
You can verify it directly in the FCA web site:
https://register.fca.org.uk/ShPo_FirmDetailsPage?id=001b000000m5ZYKAA2
probably because that's just a front, in fact this company has practically no business activity at the moment. Look at
https://companycheck.co.uk/company/08849391/******-UK-LIMITED/financials#key-financials
The lesson is...never trust only in information, reviews or all the awards that you can find on the web about a Broker...it's better always verify with your own research because a big part of these information are always false or at least incorrect.

 

[foix]

This is the last part of my personal investigation about this totally nontransparent and unclear Broker....I really hope that these information can be useful for someone else, in order to avoid my previous same mistake.

The real Headquarter and Office Locations is purposely hidden to the public.
Same thing for real owners, management team, ceo, bank details....practically all is purposely hidden to the public !
The address showed in his web site is only the address of his Registered Agent (an institution that permit to other Companies to be incorporated in an off-shore country, using trustee figurehead in order to maintain the anonymity of the real owners)
Can I provide clear proofs for what I'm saying....sure I can !
The address showed in his web site https://www.******.com/company/about/ "Cedar Hill Crest, P.O. Box 1825,Villa, Kingstown" is only a P.O. Box of his Registered Agent, named "Loyal Agency and Trust Corp" http://www.latc-svg.com/en/home/about-us.
You can find it in the FSA Web Site, at the fourth row http://svgfsa.com/service_prov.html.
You can note here the same P.O. Box number http://www.latc-svg.com/en/contact-us "Cedar Hill Crest, P.O. Box 1825,Villa, Kingstown".
In this way, it's almost impossible to know their real identity and their real headquarter location, because the company is incorporated using dummy trustees and all his servers are hosted anonymously in the cloud, without any possibility to track down the real owners.

Obviously also the Management Team and the CEO haven't a name...his email address is a generic ceo@******.com and he doesn't answer personally to any email.
All the customer service personnel hasn't a name as well...you can find in his reply emails only fake photo with fake first name, Ian, Sam, Liz...with absolutely No Surname reported or any personal code for verification. If you ask them something about the Company, they answer that haven't the permission to provide information about owners, CEO name, Bank used and their real offices location.

This Broker accepts only e-money (Skrill or Neteller) or credit card, for deposits and withdrawals. Not possible to deposit/withdraw using a Bank transfer or to know his Bank details, probably because knowing Bank details could means have some more indication about the company.

Ultimately...everything in this company clearly indicates his nontransparent and ambiguous nature !

My mistake ...I just trusted all false data reported in some web sites, good reviews and all their fictitious and totally insignificant awards won.

 

[gerryg]

Man your bad you draw correct conclusions too late. This brokers is famous bucketshop, at least read traders' reviews before dealing with any company. Its flagged almost everywhere, including FPA (not counting paid reviews)

 

[foix]

Man your bad you draw correct conclusions too late. This brokers is famous bucketshop, at least read traders' reviews before dealing with any company. Its flagged almost everywhere, including FPA (not counting paid reviews)

Sadly ....you are absolutely right.
I was too much shallow and I have trusted all the false and incorrect information found on the web, without going deep.
Unfortunately I use a long term strategy and I was searching a Broker with a good swap condition (for me swap is by far more important compared to spread, commissions or average slippage)...this Broker was good for it and so I decided to give him a chance.
I have tested the Broker for months and only after my verification that all was ok....deposits/withdrawals, customer service, platform reliability, I have decided to increase my deposits and my trading volume.
But now, after my forced account closing and my withdrawal requests blocked since about a month, it's clear that I'm scammed.
If you want to know the details on how this Broker is stealing from me 105.000€ (yes...you have read well....105.000€ !!!), I have added my scam story in the Scam Alerts Section at FPA, entitled "Maxi Fraud 105.000€".

 

[gerryg]

Sadly ....you are absolutely right.
I was too much shallow and I have trusted all the false and incorrect information found on the web, without going deep.
Unfortunately I use a long term strategy and I was searching a Broker with a good swap condition (for me swap is by far more important compared to spread, commissions or average slippage)...this Broker was good for it and so I decided to give him a chance.
I have tested the Broker for months and only after my verification that all was ok....deposits/withdrawals, customer service, platform reliability, I have decided to increase my deposits and my trading volume.
But now, after my forced account closing and my withdrawal requests blocked since about a month, it's clear that I'm scammed.
If you want to know the details on how this Broker is stealing from me 105.000€ (yes...you have read well....105.000€ !!!), I have added my scam story in the Scam Alerts Section at FPA, entitled "Maxi Fraud 105.000€".

I hope it was not all your savings and it didn't put you in severe financial strains.
But have you tried to complain to Cyprus Financial ombudsman?
And have you managed to withdraw funds out of there?

 

[foix]

I hope it was not all your savings and it didn't put you in severe financial strains.
But have you tried to complain to Cyprus Financial ombudsman?
And have you managed to withdraw funds out of there?

Dear gerryg, it's a long and complicated story.
But if you are interested I can copy my FPA Scam Alerts posts in this thread as well, since I think that Trade2win doesn't have a dedicated Scam Alert Section.
About your question, unfortunately this Broker is totally unregulated and unlicensed and then he must not be in compliance to Cysec rules, FCA rules or any other rules.
Give me some minutes to copy my 10 posts, so I will be happy to have Trade2win members comments as well, about my scam story.

 

[foix]

Good Afternoon,
my name is Paolo F., I'm an Italian professional Forex Trader (sorry for my poor English).
I want to report that ****** is a Scam Broker that forcibly closes the account to winning clients and after that, blocks clients profit withdrawal requests.
For some months I have traded with no problems (only manual long term trading ... No Robots, No scalping, No News Trading, No Arbitrage ... never had any complaint or dispute from the Broker about my trading activity).
In July my long term open positions went into very big profit and I started to withdraw all my initial deposit.
But...when I started to submit requests to withdraw my profit, the Broker wrote me an email (email copy attached) and forcibly closed my account, blocking my trading activity, without give me any explanation.
Furthermore he asked me to split my withdrawal requests in several little requests, each one for only 5000€ (consider that at that moment I still had more than 125.000€ in this account).
He payed me only 2 withdrawal requests and after that he wrote me that for the future he would have payed me only one 5000€ withdrawal request a week (email copy attached), due to his daily limits problems with his e-wallet accounts (??? totally unrealistic justification !!!)
I answered that this absurd time-frame (nearly 6 months for receiving all my money back, staying in the meanwhile with my trading account blocked) was unacceptable for me and I asked him the reason why he can't proceed to reimburse me all my money in only one solution, using a simple Bank transfer. (surely he isn't a real ECN/STP Broker, as he claims, but only a Market Maker with a B-Book on his MT4 Account, that keeps client trading in house and trades against his clients...and now he doesn't have the money deriving from my winning positions closing, from his liquidity providers)
Unfortunately from that moment (4 August) the Broker avoids to answer all my emails, he continues to block my trading account and, from 8 September, 3 weeks ago, he has completely stopped any other 5000€ weekly payments, in spite of what he wrote to me in his last email (at the moment I still have 105.000€ totally blocked in my deactivated trading account).
Faced of the big size of this Maxi Fraud, the Italian Association that follow me (Italian Association for International Financial Scam Victims), has filed a complaint to the "Guardia di Finanza", an Italian Military Corp specialized in financial crimes, that will start an international investigation in cooperation with all the other European and International Cyber Police Forces.
At the same time he has been submitted a complaint to the Italian CONSOB and FCA, despite this Broker is totally unregulated and unlicensed (he's incorporated in St. Vincent and the Grenadines and he has a related UK company, but it was FCA Authorized in the past only for a little time, and now his authorization is expired and not renewed.
It is possible to verify it directly in the FCA web site: https://register.fca.org.uk/ShPo_FirmDetailsPage?id=001b000000m5ZYKAA2
...probably because that's just a front, in fact this company has practically no business activity at the moment.
Look at https://companycheck.co.uk/company/08849391/******-UK-LIMITED/financials#key-financials
Obviously, in consideration of the size of the fraud (105.000€ virtually stolen), my intention is to get to the bottom of the story, with every possible means in my power.
For this reason next days I will take advantage of the FPA Traders Court as well.
I really hope to resolve this scam story, helping at the same time other Community Traders to avoid this kind of terrible situations.

 

[foix]

Here is more information.
Additionally I have attached, for a better your personal valuation, also the entire my statement report of all my trading activity with this Broker, since the beginning in January 2017.
Please, help me, because it really looks like one of the biggest scams ever seen for a private trader, and for this reason I'm very worried that the Broker will be too much tempted to hold for himself all this money.
Thank You.
Regards.

 

[foix]

99% of the time, I use only 1 lot for a single trade, in order to have less slippage and a better execution quality.
If I need a bigger position, I make multiple entries, but always with 1 lot for each trade.
All the little volume trades that you can see in my statement, 0,01-0,02 lots, are only for execution test, are not part of my trading strategy.
Why I need to test every time the execution quality?
Because with this "pure ECN/STP" Broker, 90% of the time I had a terrible execution with 3-4 entire pips of automatic slippage in each trade, even in totally calm market condition, away from news or market open time and with very low volatility.
In order to prove what I'm saying (I really think that a trader that make a complaint against a Broker, must always have hard evidence of it), I have realized a playlist with 10 little videos, that show some of these terrible "dealing desk automatic slippage execution" trades.
This is the link: https://www.youtube.com/playlist?list=PLxiiS-lGtQcXB41IrCJVr77CJvbwiO1Bo
Furthermore, sometime I had a totally crazy execution price with this Broker (look at the image attached).
I have a question for all the Forum Members: basing on your trading experience, can a real ECN/STP Broker, as ****** claim, give to a trader an execution price of -37,45 ???!!!
In my view the answer is obvious...this is only another fake ECN Broker that, at least for his MT4 account, act as Market Maker, trading against his clients...and with the virtual trading MT4 plug-in activated in his dealing desk (the only way to explain all the crazy execution price trades and automatic slippage, even in in low volatility and calm market condition)
After some days from my complaint against these crazy execution price trades, a plausible execution price was designed to me....but always some pips worst compared to the right execution price of that moment (look at the image attached).

Another clarification about my statement: all the little bonus credited initially in my statement will be 99% cancelled at the end, when the Broker closed forcibly my account, due to trading volume not reached to unlock all these little bonus (look at the end of the statement).
Basing on my small global trading volume, I have received only about 200€ of bonus in 7 months of trading, compared with about 135.000€ profit...totally insignificant in percentage.
I'm a professional trader and I'm not interested in this kind of bland trading advantages.
If a bonus is offered by a Broker....Ok..no problem..I take it...does not cost me anything, but absolutely it's not an essential part of my trading strategy.
I kindly ask to FPA moderators to invite an ****** representative to answer me in this thread (considering that the Broker doesn't answer to every my email since 4 August, totally ignoring every my requests, after his total payments stop since 8 September)...really curious if he will decide to intervene faced of these self-evident proofs of this maxi-fraud against me.

 

[foix]

I have found a lot of Scam stories where other traders told how they had withdrawal requests blocked by this Broker also for months, with the excuse of an investigation in act.
Regarding my case, I would like to underline in advance that, after the Broker last email - 4 August -, I didn't receive any investigation notice from him.....or rather....I didn't receive any more email answer from him.
Furthermore in his last email (attached to my previous post), submitted after my forced trading account deactivation, the Broker wrote me: "2 of your withdrawal requests have already been processed. As for the rest of them, they will be processed on 1 request/1 week basis. I apologize for the slow processing but unfortunately that's the only solution we can offer to you at the moment. I sincerely hope for your understanding".
In fact, after that, effectively I have always received all these 5000 Eur weekly payments, despite my total disagreement for this "more than 6 months" refund plan (these payments can be verified at the end of my statement previously attached...5000€ payed 3 August, 5000€ payed 9 August, 10000€ payed 21 August - I suppose valid for 2 weeks, 5000€ payed 28 August and 5000€ payed 8 September, the last one....nothing for the successive 3 weeks! without any reason or explanation and without any more answers from the Broker!).
And then.....what happened after 8 September, considering that my trading account was already forcibly deactivated since the begin of August and so no new elements to justify a possible new "investigation" starting.
In fact, no further investigation was in the Broker intention, since in his last email he wrote me as well:
"I would like to emphasize that it has never been our intention to stop paying your funds. We value our reputation and we have always paid funds to our clients. We are an ECN/STP broker, therefore we earn our commission no matter if our clients gain or lose. The thing is due to the fact that our client base is constantly expanding we have faced a situation when daily transaction limits set on our corporate e-wallet accounts are no longer enough to fulfill the existing demand".
And after that no answer to my question: "why you can't use a simple Bank transfer to refund me if you have problems with your e-wallet accounts?"

 

[foix]

No contact yet from the Broker and the payment block continue.
I really think that, in any case, a similar behavior towards one of his client, it's a clear symptom of his fraudulent nature.
How many false statements in his web site...look at the images attached.

 

[foix]

This was the Broker answer:


Dear Foixx,


We wish to respond to your claims regarding the situation in which you found yourself while trading with us.


Regrettably, your account has been under investigation for over a month, as we had reasons to believe in possible abuse of ******’s outstanding trading conditions, such as leverage and price manipulation.


As we concluded our internal investigation, we found that your trading appears to be legitimate, despite indications of malpractice.


We assure you, that your profit payouts are, and will continue to be conducted as scheduled. Unfortunately, in exceptional cases where our e-wallet limitations clash with the existing high demand, we kindly ask our traders to resubmit their withdrawal requests in smaller amounts.


****** is known for its impeccable reputation and transparency regarding the clients’ funds and payouts. Hence, we would like to thank the community for their support and an opportunity to demonstrate it yet again.


Kind regards,

****** Rep.

 

[foix]

Dear ******,
I have found your justification really very little plausible.
I would like to reiterate you these my remarks:
1) You have forcibly closed my account at the end of July without give me any explanation
2) You avoid to answer to every my emails since 4 August....more than 2 months ago
3) You never notified me of an investigation in act, simply you have stopped any payments since 8 September
4) On the contrary, in your last email - 4 August -, you wrote me: "I would like to emphasize that it has never been our intention to stop paying your funds"
5) You pretend to impose me, despite my total disagreement... widely communicated to you, your absurd refund time-frame of only 5000€ a week
6) With 100.000€ still in my deactivated account...you will take 20 weeks to refund me completely...about 5 months!!!.......(Yes dear forum members ..100.000€ and not 105.000€, because subsequently this my thread and after about one month's "pause", ****** has started to pay me again.. 5 hour ago with another little 5000€)
7) You have just admitted that my trading activity was regular (I really can't understand what "abuse in leverage and price manipulation" means, since I'm a long term trader !)...then please, can you explain ...to me and to all the other Forum Members, why I should accept this absurd scheduled - 5 months time-frame - withdrawal condition!
8) In your Customer Agreement you claim:
"13.8. In exceptional cases (such as Force Majeure circumstances, termination of payment system operation, etc) Company is entitled to decline Client’s funds withdrawal in this payment system. Such cases shall be considered on a case by case basis.
13.9. To provide financial security for the Client in some cases the Company reserves a right to withdraw Client’s funds only to his/her bank account."
...then, can you explain me why you can't use a simple Bank transfer to refund me completely in only one solution, considering that you have so many problems with your e-wallet accounts (in one of my email - 16 August, attached to my first post, I have already provided you my Bank details.....but you never answered me)

Ultimately, given that you have forcibly closed my account, if you want that I consider "Resolved" this Scam Alert, you have to refund me all 100.000€ still in the account (in few days, as you claim in your Customer Agreement....and not in 5 months!!!), so that I can use my money to continue my trading activity with another, and I hope more respectful, Broker.
Please, let me know your intention.
Regards.

 

[foix]

And...in addition...OK...you start investigation to verify if clients are in breach of your rules....but, in the same way, you should be even more so in compliance with your own rules as well...... rules clearly promoted in your Customer Agreement and in your web site (images attached).
Only paying maximum attention to them in every possible circumstances, you can confirm your, as you said..."impeccable reputation and transparency regarding the clients’ funds and payouts".....and, at the same time, you would be able to demonstrate that all your numerous awards won ...."Most Transparent FX Broker 2016" and all the others......are not only fake ones! (images attached).

 

[foix]

I'm going to explain the reasons why I chosen this Broker (as everyone can observe, until now I have detailed every single point of my scam story, attaching every kind of possible proofs.....I'm totally transparent with nothing to hide!)
First of all, I want to specify that I never deposited 6 figures into...in this account I had a maximum of 30.000€ personal money deposited...all the rest was profit.
I have won about 135.000€ with this Broker....all my personal deposits are already been withdrawn and also, until now, 35.000€ profit is already been withdrawn....100.000€ are still blocked since the begin of August, after my forcibly account closing.
As you can verify at the end of my statement, when I have closed the big part of my trades, after my account deactivation, you can confirm that I'm a long term trader. The bigger part of my profit trades go from April/May/June to August.
When you keep trades opened for months the big important trading cost it isn't the spread, commissions or slippage....it is the swap.
There may be thousands $ difference, is you chose a Broker with low swap, compared to another with an high one.
Some months ago I wanted to use a long term correlation strategy between AUDUSD and EURNZD, each one only for long position (as you can verify from my statement I have traded only these 2 pairs with this Broker, and only for long positions...if you see some sell, it's only because I have closed a long position hedging with a short one), and so I was searching a Broker with very good swap conditions, relatively only to these 2 pairs.
As you can see in the images attached ****** has very very good positive swap payed for AUDUSD long position and at the same time, very very low negative swap to be payed for EURNZD long position, compared to all the other Brokers that I have analyzed.
For this reason this Broker conditions was really the optimum solution for my needs and so I decided to give him a chance.
I have tested the Broker for months and only after my verification that all was ok....deposits/withdrawals, customer service, platform reliability, I have decided to increase my deposits and my trading volume.
Yes, I had a lot of concerns about him, considering that these good swap conditions are offered only in his MT4 Micro Account and not with MT5 or cTrader account.
But in his web sites I have noted that, also about his MT4 Micro account, the Broker shows for "Maximum Trade Volume: .....Unlimited" ...and no restriction for scalping and EAs, as well (image attached), and he assured me a lot of times that all his accounts was real ECN/STP, MT4 account as well (example in a Broker email copy attached).
That's all !
Yes...I was too much shallow and I have trusted all the false and incorrect information found on the web, (for example about his regulation, that in reality, nowadays doesn't exist!) without going deep.
But..now...what's done is done!...and rest assured that I will fight with all the means in my power to have all my profit been payed (and in the right time-frame, not surely in 5 months!), since, as the Broker himself has confirmed, my trading activity was 100% regular !

 

[foix]

I would like to inform all readers that I had asked to PaySafe (Skrill and Neteller payments, that are essential for the Broker to conduct his business, since he accepts only these electronic payments and plus credit cards) to intervene in this scam story, in order to enforce his own Neteller Terms of Use, that impede to Merchants to use his payments services to conduct fraudulent activities (look at 2 emails attached).
Now I have received his formal answer (pdf attached).
To simplifying...this can't be considered a fraud because, anyway, it's in the Broker intention to pay me, no matter the duration of the refund time-frame....so that this can be considered only a normal dispute between a client and a Neteller Merchant....and, accordingly to his Terms of Use, PaySafe has no responsibility and he can't interfere in case of dispute.
Have you understood Forum Members....what's the trick?
Then, in this way, ****** could peacefully decide to pay me only 1€ a week for 100.000 weeks....and absolutely cannot be considered a fraud....because anyhow the Broker is paying me! Correct?
Pay attention dear private traders...because if you went scammed ...you are left totally alone to fight...all the rest it's only "in the name of the pure business"...and a Broker brings surely more money compared to you...little private trader!
Really incredible...in my view!
Anyway, if ****** continues to refuse to pay me my entire amount, in total breach of his own Customer Agreement rules (and considering that he has concluded his "investigation", legitimizing publicly all my trading activity, as regular), next days I will file the case to the FPA Traders Court for a publicly voting....and I really hope to have the solidarity of all the Staff and the Community, in order to achieve to be labeled as a Scam Broker....as he really is.

 

[foix]

Another trader, friend of mine, said me: "but...if these 100.000€ are only profit...you can easily accept a refund time-frame of some months....where is the problem for you?"
Now I would like to explain....where is the problem !
It happens that I can use several correlation 2 pair strategies at the same time with different Brokers (I search for each pair traded, the Broker with the best trading conditions for my case...spread, commission, average slippage...but, as I said, first of all...good swap).
In July my AUDUSD/EURNZD correlation strategy with ****** went in very big profit, but at the same time I had another correlation AUDCHF/NZDCHF traded with another Broker that went in big loss.
But...while I had to pay the loss immediately (Imagine if I can lose 100.000€ and after that I can say to the Broker: "OK, I have lost but now I will refund you in little deposits in a 5 months time-frame...It's Ok for you?"....on the other winning part with ****** ...I started my "odyssey":

a) The Broker closed forcibly my trading account
b) He blocked my withdrawal requests
c) He avoided to answer to any my emails for 2 months
d) He started an investigation in order to discover by all means some trading rules violations..... to have an excuse to not pay me at all
e) Despite he has publicly admitted that all my trading activity was totally regular, he wants to impose me an absurd 5000€ a week for 5 months refund plan

Have you understand...where is the problem...my friend?
The problem is that...if a trader lose...he has to pay immediately, or rather, in advance, while if a trader wins, he has to fight with a multitude of bucketshops, that refuse to pay him.
.....and all of them absolutely safeguarded by all the other business entities involved in Forex...Financial Web Sites, Media and Press....Trading Platforms Software House....Trading Server Hosting....Electronic Payment System Services.....that...Yes, have an own Terms of Use/Acceptable Use Policy... and an internal complaint department, that should impede fraudulent activity from their authorized business client...but it's only a front without any substance....and a way to call a fraud as a normal client/merchant dispute ...there is always a way to found it !
And..what about ...how a totally unregulated, unlicensed, with owners identity, ceo identity, staff identity, real company location, bank details....all purposely hidden to the public...can be awarded as "The most transparent Fx Broker 2016".....explains so much about the entire forex environment honesty.