Still trading with IG Index
I'm still trading with IG Index, though I also have an account with Easy2Spreadbet (basically the same people as Finspreads) and am considering opening one with Capital Spreads since everyone is so positive about them. When I find the one that works best for me I'll move all my capital there.
Taking your questions in turn
How are you finding trading with IGindex these days?
Generally fine, though I'd like more transparency up-front on each trade in terms of minimum bet size and minimum stop distance.
Is the link quiet because theirs are no real problems? OR has everyone moved SB brokers??
As I've said I use more than one broker anyway.
Does the platform still hang and disconnect as stated in previous posts?
Yes it still hangs and I'm sure part of this is to do with the age of my computer and running other software concurrently - I now use a laptop side-by-side with my main computer to consult my charting package, streaming prices etc. It may also be to do with broker servers not being able to cope with the amount of traffic going on - not a good enough excuse on any broker's part.
Does IGIndex "referred to the dealer" if you start making large wins like is alleged in this forum with other SB brokers?
Not encountered this. I don't make large wins, though I am fairly consistent in making small wins (a regular few hundred quid) and have had no problems.
Do your spreads start to mysteriously widen?
Not encountered this.
Or is it the stop running game that's played.
Or this. I use guaranteed stops (gives me more reassurance should the system hang) but have a mental stop to get me out much earlier should I need to do. I don't believe any company tries to hit stop losses to make you lose. If people are getting stopped out too much they're either entering the wrong trades or their setting their stops too tight.
If one does start making large wins, does your get account closed?
As I say my wins tend to be a few hundred, my losses to less than £100 so I'm probably just a tiddler.
How do you find the customer support?
No problems; I always tend to contact them by email and get a response (usually helpful) within the day.
As I've said, I'm a small player, but I do make profits. I think there's a lot of paranoia about SB companies. I just can't see it's in their interests to pick on individuals. Why should they widen the spread for one trader and not across the board? Why should they make trades difficult for one trader and not others. If I'm shorting something you're probably going long so which of us do they take out?