I'm amazed at how few responses there have been here in regards to IG's new basic charts.
I've already closed one of my accounts with them over this as they refused to acknowledge or respond to my email detailing all of the issues.
Then when they called me to ask why I'd withdrawn all my funds I explained the various problems again and the guy initially said they were not aware of any of the problems I'd encountered and in order to prove me wrong, he opened a chart and went through the various issues I'd listed. He was very suprised at how bad they really were when I pointed out all of the data errors.
His final solution.... Do what he's now going to do and use the old IT-Finance charts until they go completely in November!
He then said he would get the development team to contact me to go through the problems so they can fix them.
I asked what happens when IT-FInance charts are removed in November?
He said the new charts will all be fixed by then.
Well, it's 1st November now and none of the problems have been fixed.
Just to point out, I can't use the Advanced Charts during the bulk of the day as another program I run interferes with them.
I've now opened an account with City Index as they still use IT-Finance charts, albeit basic ones, and until I've tested that platform well enough to commit decent sums of money to it, I'm using Capital Spreads platform to execute my positions.
Still have a couple of IG accounts as their platform does hold up well during Volatility and of course, the Advanced Charts are great which I use for my end of day analysis and swing trading analysis.