Its more than annoying, I payed for their incompetence. These people are claiming to offer a professional service. This is my money we are talking about, that is not something i treat lightly, if they cannot deal in a professional mannor then they should go away until they can.
This was not, i repeat NOT, an order placed during NFP time, it was 15.30 to close out at a profit.
I made £42k last year on currency trading and if i had been trading at the normal level with my other brokers this deal would have cost me £480. That is not acceptable. As it was it only cost me £100 but that is their fault because of a substandard system. Every other broker was online!!
In the time it takes to get an order rejected at least twice, dial a dealer, get a quote and deal do you know how much cable can move.
I see their latest adverts use a colourful crayon font in their advertising, how very apt!