Michael 40
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Wow that is really bad
well, running profits were certainly included in the calculations when they allowed me to put the 2 £100pp longs on.
re julian's points about IG not taking the correct margin - i agree. but i referred it to the compliance department at IG as a precursor to a FOS referral, and they said that it is not their responsibility to close trades out, regardless of the balance of your account. so the credit limit is not really a limit, it is a margin call trigger for the next morning, so they can in fact lend you as much as they want overnight and ask you to pay it back the next day.
and i take on board the comments about monitoring my own positions, but not all of us are full time traders and can access IG from work, so having to rely on monitoring things on your mobile in the toilets isn't ideal - ok that's what stoplosses are for, but then i, mistakenly, thought that deposits and credit limits more or less performed the same function.
2 years ago when I lost £8k on an Oil short I only had £2k in the account with IG. they let my loss run to negative & I was stupid enough to think it would come back....!!! - I complained but they said I was on a full credit account and I was liable. just watch out, you have to specifically ask for limited risk account !!!
2 years ago when I lost £8k on an Oil short I only had £2k in the account with IG. they let my loss run to negative & I was stupid enough to think it would come back....!!! - I complained but they said I was on a full credit account and I was liable. just watch out, you have to specifically ask for limited risk account !!!
Limited risk account sucks cuz u will pay extra spread in every trade for the G stops , open normal plus account and use stoploss
That's rather interesting, and worrying. I had not realised that the opposite or complement to an IG limited-risk account would be a full credit account. It actually seems somewhat odd really if so. I thought credit accounts would only be given if you specifically asked for them, and if you fulfilled certain financial criteria (i.e. they believe you were good for the money).
When I first joined them, they seemed pretty conservative and I could only get a limited risk account, which was probably in my best interests. Recently they have said that (I think) they are effectively phasing out limited risk accounts. (I need to go back and check exactly what they did say).
Not meaning to doubt your word old chap, but I really hope that you are wrong in the sense that I hope there is still something in between a limited risk account and a full credit account.
what is called limited risk account is not limited risk really , cuz with such a G stop u can put your whole account in one bet ( margin=your risk only for example u bet on cable with a 20 pip stop your margin is 20 times your stake ) and most of the newcomers will chase their losses at some point and will use the ultimate leverage to whip out the whole account especially when they get desperate from the widen spreads ( cable normally 2-3 pip but with a G stop they add 3 pips ) , they should better for them trade at normal account with normal stopsDisagree my friend, whilst the spread is marginally better it's only averaging a pip FFS, and for those new to the game they're better off sticking to the ltd risk. Let's be honest if you can't make it 'work' on limited the extra pip ain't gonna transform you is it?
I suspect you may have got the wrong end of the stick, they are busily re-assessing those with credit accounts and will/are beginning to limit their risk. They'll never shut of the tap of new punters...they'll hoover a lot up when certain SB firms finally throw in the towel/go belly up.
i've referred it to the FOS initially, and am also seeking legal advice.
talking to a lawyer, looks like IG have breached a number of FSA / MIFiD rules, so there may be a defence there...
for what its worth i wouldnt trade with ig and i wouldnt recomend anyone to either, i have had numerous problems with there platform.
the latest and last one came last year when for some insane reason i deposited funds in there and opened a trade (few quid a point) it was a limited risk account so you had to set an initial stop upon opening the trade, which i set to 150 pips (this was not going to be my stop because i would be monitoring trade and would be closing out manually, just had to put stop in place to open trade so i put if far enough away to not problem whilst monitoring trade)
so i open trade on platform and to my surprise i can not see trade any where in platform, not in open positions or anywhere!
my balance was fluctuating and it showed my margin requirements but no where was there ANY record of my trade, not in open positions trade records blah blah anywhere
so i logged in out out several times with no joy, phoned every number there was for them, helpdesk dealing desk etc and there was no answer on any phone and i tried for over an HOUR! non stop
anyhow long story short my trade after about an hour got to my stop where surprise surprise it was triggered and i was out.
so i keep phoning ig and eventually got through to someone who was totally uninterested said that it couldnt have happened as they monitor accounts blah blah blah and it would of showed up, basically i had no come back. next day in trade logs the trade is there.
result: withdrew funds, never trade with them again. lesson learned.