Yeah, they're responding to me now, and trying to fix it, but it's still not working.
Got this confidence inspiring response from their US tech support:
"I have checked the Streaming Chart for this symbol and it is displaying ok. I am not seeing the problems you are reporting nor have we had reports of problems with the Streaming Charts. I will check with Quality Assurance to see what may be the cause of this issue and how we can fix it".
Uh?
I've sent it to their customer services people with the suggestion that they get some management involved, as their Euro launch seems to be fast collapsing. No sign of the sales team...perhaps they ought to get on their managments back.
Anyway, I'm not paying to be a Beta tester, so they haven't got long. It's a shame, could be perfect as a cheap Java service. But I suppose that's the problem, you get what you pay for.