@ boy plunger :
regarding the flash crash , the dow spread on IG was 2 points i saw the whole thing ...
First of all, what were you doing on IG during the flash crash?? lol... (I know why I was on IG...)
were you in a trade? could you get out and realised your profit? I couldn't.
I was pretty sure the spread increased in times of volatility.. or was it just me (as I was losing more money than I could count and my brain was telling me porkies???)
can anyone else confirm this bout IG??
This was around the months preceding and after the flash crash when daily..volatility on the indices were huge...
and has anyone who tried trading over a figure close their positions to realise their profit or loss?.. IG would keep giving you a pop up menu telling you the prices have moved... I would do that multiple times.. and my position would still remain open... I would watch my paper profits dwindle or losses accumulate... for a few more minutes before it is actually closed....
I've also noticed - for e.g in FX ..and again in fast moving markets...IG prices obviously tend to lag... but you won't be able to open a position... I usually have my IG account opened next to my DMA platform over figures to satisfy my urge to plunge..
With regards to the OP -- I think as someone else said before - taking a SB firm to court over what is essentially gambling losses, your chances are slim mate...
You may stand a chance if you had use a screen capture software to capture those trades that you claim were unfair.. and also recorded your phone conversations with them.. then consult a hotshot lawyer to review your case against IG...
But then again, though I have not read it I am pretty sure some where in their T&C small print, IG's covered all their bases and would have a clause that said something along the lines of "Our prices are a take it or leave it price - bet at your own peril"