I have also recently 'acquired' ts2000i - and am in the ongoing process of learning how to use the software. There have been several teething troubles - so you're not alone on this boat!
You may find it useful to post your ts2000i queries on this thread. It is an ongoing thread where quite a few problems have been solved. It would be good to keep all such problems in the same place perhaps, for all ts2000i users (?)