ETX filled me at a price that didnt even exist on that day. Their argument seemed to be that it was a fair price the previous week so it carried over in their system as valid pricing
Im not sure what is wrong with them exactly, Im hoping to get rid and close my account. Currently they owe me money on a couple positions but again its very hard to get them to pay even when they do acknowledge they are in the wrong and market data shows Im due credit, Im still waiting 6 months now.
I spoke to an 'account manager' but apparently he forgets it as soon as the phone was down.
I suggest if anyone has problems, do not give them any leeway as that has been my mistake to assume somebody would clear it up but they just are not interested in good business apparently