Connecting Ensign to IB Data-Feed

[Martin1973]

I cannot get my Ensign software program to connect to the IB data feed. As sure as I can be everything is set up correctly and as per the instructions as provided by Ensign. I am getting a feed through as my T-Sim execution software is showing data. One thing I have noticed though is that when T-Sim starts a prompt shows in TWS asking me to accept the connection to T-Sim. As per the instructions supplied this prompt should also be shown to accept Ensign as a connection but I have never seen this.

Has anyone had this problem? I am going out of my mind, ensign tech support dosent seem to exist so I really do not know what else to do.