I’ve been considering opening an account with Capital Spreads, but taking a scan across the market, they seem to be some way behind the innovations of competitors who are offering big advantages:-
·3 point spreads on major FX pairs/ no spread at all on VOD from one enterprising company.
·Guaranteed stops (slippage can be a major hazard and I now see that CS have a new ‘warning’ on their frontpage “stoplosses are automatically allocated with every bet that you make but are not guaranteed – you may lose more than your initial deposit” – apparently small SB’s with low-capitalisation are not allowed by the FSA to guarantee stops, as it could undermine their financial position.......so the 'punter' pays instead.....)
·24hr trading – quite an advantage for covering ‘after hours’ trading moves in US markets/Asian markets, and essential for 24hr FX trading (with CS closing at 21.15 you miss all this, and when they open at 7am the market could have gapped over your stop if you held overnight, leaving you with a very unpleasant bill from CS)
Having tried the CS demo platform, I can only observe that it is very basic, cumbersome and apparently underdeveloped (rushed to market..?); hence the comprehensive wishlists frequently posted above – not being able to set your stop/ limit prior to trade entry and not being able to close ‘part’ of your position stick out like sore thumbs….having to use different windows to open/close/ adjust stops & limits does not help……(the automatically allocated stop eats most of your account - dangerous...!)
However, I do like the plain ‘black and white’ price display – constantly flashing reds/greens etc are uneccessary….
The excellent FXCM trading platform might be a suitable model for CS to work towards.
Capital Spreads certainly need a good helpdesk/customer relations and the CEO’s ongoing T2W ‘clinic’ (appreciated….!) to mitigate the considerable shortcomings of the operation.
Over to you Simon………