Simon, network latency is not a major problem for the industry today, please do not speak for the entire industry. Volatility might be, but that is another issue. As I said before, it amounts for a very small fractions of all trades. How do I know this, by comparing your price feed with the futures for a period of 4 years, the last few years, with CS no problem at all (seen from the SB point of view). The real market take care of it in an natural way, you don't. Why don't you give a re-quote or your infamous 'price no longer valid' message if your price feed is not up to standard? No need for categorizing clients (not allowed anyway), freezing and letting orders pending in the air for no apparent reason at all. Simon, you are not honest about the issue, how can an industry like this mature with this kind of attitude. Come out up front with he real problem, traders are not your enemies, they are your clients, who you are making a darn good living at. Traders notice all kinds of problems with CS platform, and you are going about it like it is raining. These traders are not the ones that are trading on network latency, but average joe's who feel insecure trading with you.wow
i went off line for a few days and 12 pages of comment. Basically people chatting between themselves so no real input needed from me.
The process of trying to improve systems whilst at the same time having to keep the existing platforms running is not as simple as everyone might think
The LSE managed to fall over yesterday at 15.04 (in a huge number of stocks) and failed to come up for trading again before the close. They have vast resourses compared to LCG and still could not solve an issue within 90 minutes
IG have very fine systems but they still quote wider prices than CS on nearly every market. The problem with stating that nobody should operate until they are at least as good as the best would mean that, eventually, you would end up with just one or two companies. At the moment there are some 10 SB companies around and you can pick or choose between them at your leisure. They each have their individual advantages and disadvantages.
On dealer intervention I am afraid that we will just have to agree to disagree. The SB companies take their view and scalpers have theirs. Let me emphasis that there is nothing wrong in trying to scalp on latency issues but on the other hand there should likewise be nothing wrong with SB companies trying to prevent it.
On spiking price moves…. If a price move actually happens then orders (take profit or stop losses) will be executed. If a spike is caused by ‘Fat Finger’ on the exchanges and trades are subsequently deleted ‘by the exchange’ then CS will respond in exactly the same way. (there was a case last week on the US Dollar Index for anyone interested when the exchange suddenly shot up to over 82.000 in a minute (and stayed quite high for a couple of minutes). We executed the orders as per our quote but later in the day the exchange ‘busted’ all trades over 77.500. All stops above this price were reinstated with our clients and all slippage (as there was quite a bit) reversed back to 77.500.
If anyone goes ‘stop hunting’ after 21.00 (I assume he means in the FTSE and Dax ‘out of hours’ markets) or is suspected of doing so then this should be reported to the FSA/FOS. All our prices are referenced to the underlying ‘world markets’ and our competitor quotes.
The problem with somebody ‘stop hunting’ is that if they move the price unreasonably high, or low, then clients will just trade against you. In trying to reach a stop you are more likely to attract more trades from Clients recognising that your quote has gone too far.
I can guarantee that CS does not do this.
There have been moments when i have seen huge stops from clients just a pip away ….. only for the market to sway the other way.. we do not really watch the stop book anyway as we are only interested when they are executed (our screens show then as ‘red lined’ for activation) .. I am sure that some of the readers of this thread might admit to trades where their stops have been saved by a pip or two and turned round into a profit.
Once again I would like to mention that any client is welcome to come and visit our offices to see how every thing really does work. Rather than take too much notice of all the conspiracy theories out there.
Simon