Important information
Hi all, thank you Peter for starting this, I am another mug, so add me to the list. I have reported this to the police through the web site.
The reason for my posting is to pass on some information to anyone that may have paid for this rubbish with a credit card.
My situation started in May of this year, same named and pushy sales. because of this pushy sales tactic I paid the deposit by credit card 10% of the first years £5k and then the rest by bank transfer. then a payment, bank transfer for the share data (life time?).
After I came back from holidays in October the phone line and emails address for ATS all non responsive. I then contacted my credit card company to see if I could recover my deposit, the bank did offer me the refund of the deposit as full and final settlement very quickly but I had already started my research. I recommend that anyone in this position reads the Consumer Credit Act 1974, Consumer Rights Act 2015, Misrepresentation Act 1967. The Which web pages and the Financial Ombudsman Service Issue 31 dealing with the liability of the credit card (banks) under Section 75 of the Consumer Credit Act 1974.
Section 75 makes the Credit Card (bank) jointly and severally liable with the suppler for the losses of the purchaser. The bank have now agreed to refund me the full purchase cost of the system plus interest of the monies. The bank becomes liable through association as the bank acquired the ATS as a partner and because part of the purchase was made with a Credit Card they become liable for the full purchase price. The share data purchase was not covered as it did not appear on the sales invoice.
Sorry this is so long winded but for all of you in the same position as me go for it, as I have just received full refund from Credit Card (bank) company.
Best of Luck and I hope the police get moving on this as there is a lot of info out there.
Hi all, thank you Peter for starting this, I am another mug, so add me to the list. I have reported this to the police through the web site.
The reason for my posting is to pass on some information to anyone that may have paid for this rubbish with a credit card.
My situation started in May of this year, same named and pushy sales. because of this pushy sales tactic I paid the deposit by credit card 10% of the first years £5k and then the rest by bank transfer. then a payment, bank transfer for the share data (life time?).
After I came back from holidays in October the phone line and emails address for ATS all non responsive. I then contacted my credit card company to see if I could recover my deposit, the bank did offer me the refund of the deposit as full and final settlement very quickly but I had already started my research. I recommend that anyone in this position reads the Consumer Credit Act 1974, Consumer Rights Act 2015, Misrepresentation Act 1967. The Which web pages and the Financial Ombudsman Service Issue 31 dealing with the liability of the credit card (banks) under Section 75 of the Consumer Credit Act 1974.
Section 75 makes the Credit Card (bank) jointly and severally liable with the suppler for the losses of the purchaser. The bank have now agreed to refund me the full purchase cost of the system plus interest of the monies. The bank becomes liable through association as the bank acquired the ATS as a partner and because part of the purchase was made with a Credit Card they become liable for the full purchase price. The share data purchase was not covered as it did not appear on the sales invoice.
Sorry this is so long winded but for all of you in the same position as me go for it, as I have just received full refund from Credit Card (bank) company.
Best of Luck and I hope the police get moving on this as there is a lot of info out there.