Anyone trading with Interactive Brokers??

[Trevor_Dewhurst]

Hi all,
the past 2 1/2 days trying to contact interactive Brokers (outside the US) has been a complete mess.
- Chat function no where to be found.
- Webbased e-mail enquiry unanswered.
- A telephone number 0041-41 726 95 70 that directed me somewhere to Switzerland. And even though I chose the English language option someone was speaking some Dutch or German (sorry I dont know the difference between both languages). I simply couldn’t find any number for IB here in the UK
In summary: a complete mess.

Anyway, my question is regarding the fee structure. I spent 2 days studying their webpage and the fees are ALL OVER THE PLACE.

Anyone with experience with IB and what the normal fees might look like trading normal 100-500 NASDAQ/ NYSE stocks?

I understand the basic cost plus plan is 0.0035 per stock which seems to be a fair price and I think I`ll be able to cough up the minimum $10K deposit.

But are there any additional fees? Per trade or per month? I`ve spotted at least 20 different (quite confusing) fees on their website.

How much does TWS basic cost with basic charting and Level 1 and Level 2 quote package cost for normal home office based non-professional retail investor?

Cheers and kind regards
Trev :idea:

 

[Trader333]

...the past 2 1/2 days trying to contact interactive Brokers (outside the US) has been a complete mess.

Whenever I have tried contacting them I have called the US number as that is where they are based.

 

[Hittfeld]

Sorry if I sound a bit harsh, but if you aren`t able to find the proper tel number from their website I doubt you will be able to tame that beast called TWS!

IB`s tel no. is DIFFERENT from the one you mentioned ( replace ending 70 by 00!). Its clearly printed on their website under HELP and CONTACT (button at upper right corner).

Concerning pricing they offer different schemes: Flatrate (1 USD per 100shrs) or COSTplus.

TWS is free (if you produce commissions less than 30USD /MTH it is some 10 USD)

Regards

 

[Mr. Charts]

When they answer the number in Switzerland they say "guten tag" (Swiss German speaking) and you reply in English and the person switches instantly to fluent English.

 

[Trevor_Dewhurst]

Sorry if I sound a bit harsh, but if you aren`t able to find the proper tel number from their website I doubt you will be able to tame that beast called TWS!

are you ****ing retarded?? I GOT the number from their website.

 

[Trevor_Dewhurst]

When they answer the number in Switzerland they say "guten tag" (Swiss German speaking) and you reply in English and the person switches instantly to fluent English.

Yes, I did. And the Dude kept rapping. "Ick sie nicht verstehen, konnens leider kan English sprecken. Veileich versuchens spater nock einmal..." :|

 

[wiggy79]

I've heard many good things about IB and their services , yet the CS side of things was nigh on impossible to get a straight answer and agree the website is all over the shop like a mad womans breakfast.

I wanted to know if a margin facility was available for common named UK/US stocks.. yes.. Look on the website. WHERE?????

Too hard basket so my comm went somewhere off shore instead where i run a bit of delta on the regulation front but at least its an easy way to trade the way I like... shame.

Wiggy