Alpari UK announcement

Re: US equity index futures resume normal trading hours on 31 October 2012

After two days of disruptions due to Hurricane Sandy, the US derivatives and futures exchange, CME Group, is resuming normal trading hours in US equity index futures today, 31 October 2012.

This means that normal trading has resumed for the following Alpari (UK) products:

Wall Street 30 – US30
US 500 – US500
US Tech 100 – NQ100

We thank you for your patience.

If you have any questions, please don’t hesitate to contact our Client Services team at [email protected] or call +44 (0)20 7426 2900 (Mon-Fri 07:00-22:00 UK time).


________
Alexander Chadwick
Alpari (UK) Representative

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Trading hours change during Thanksgiving holiday

Please be aware that due to the Thanksgiving holiday in the US on Thursday, 22 November, and Friday, 23 November 2012, the trading hours for the following precious metals, CFDs and spread betting* products will be affected:

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All times are MetaTrader time/EET; 24-hour clock.

Forex trading will not be affected.

Credit and debit card payments won't be affected, but please be aware that since Thanksgiving Day is a national holiday in the US, any US dollar bank wire payments will not be received on Thursday, 22 November 2012. As a result, there may be a slight delay in us receiving any US dollar wire payments into our bank account.

We're here to help, so if you have any questions, please contact Client Services at [email protected] or call +44 (0)20 7426 2900 (07:00-22:00 UK time, Monday-Friday).

________
Alexander Chadwick
Alpari (UK) Representative
 
The second in the Trading Essentials webinar series

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The second in the Trading Essentials webinar series.

The Trading Essentials series aims to equip you with the knowledge and information to become the best trader you can possibly be.
The next four webinars in this series will focus on more in-depth trading strategies, the new MetaTrader 5 platform as well as how to use Expert Advisors.

Details of the four webinars in the series are below:

1. US Economy and Election Fallout

This webinar will discuss the recent developments in the US economy. This can be a tough time for traders to find viable trading opportunities due to the global economy's reliance on the US. During this webinar we will look at the outlook for the US economy, the election results and how best to play this difficult time.

Monday 3rd Dec, 6pm
Sign up

2. MetaTrader 5 Tutorial

During the first webinar series we looked at the award winning MetaTrader 4 platform and some of its major attributes. In this webinar we look at the new MetaTrader 5 platform, covering basic techniques; buy, sell, stops and limits. We will then go into more detail about the major differences between the two platforms and which platform will work best for you

Friday 7th Dec, 6pm
Sign up

3. Using Expert Advisors (EAs)

One of the major reasons the MetaTrader 4 platform is so popular is due to the ability to use trading robots or expert advisors to place automated trades on your behalf. In this webinar we will cover the mechanics of EAs and show you exactly how to place them on your MT4 account as well as looking at some of the more popular strategies out there.

Monday 10th Dec, 6pm
Sign up

4. Advanced Charting and Technical Analysis

Charting and Technical Analysis can be a very complicated subject and can be daunting for those who have never paid much attention to the topic. However, to those more used to the techniques involved it can be the only trading tool they ever need. This webinar will look at charting techniques in more depth including strategies including oscillators and Fibonacci.

Friday 14th Dec, 6pm
Sign up


About James Hughes

James has 10 years experience in the financial services sector and is a well known market commentator appearing regularly in the financial media and on television channels such as the BBC, Sky News, CNBC and Bloomberg television. He also provides valuable insights and knowledge to clients through Alpari (UK)'s education and research programme.
 
Alpari (UK) opening hours for the 2012/13 Christmas and New Year holiday period

Since the Christmas and New Year holiday season is coming up in the UK, here you can find our opening hours during this period.

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All times are GMT (UK time).

We wish you merry Christmas and a happy new year.

If you have any questions, please contact our Client Services at [email protected] or call +44 (0)20 7426 2900 (07:00-22:00 UK time, Monday-Friday before the holidays).

________
Alexander Chadwick
Alpari (UK) Representative
 
Trading hours during US Martin Luther King Day

Please be aware that due to Martin Luther King Day in the US on Monday, 21 January, and Tuesday, 22 January 2013, the trading hours for the following products will be affected:

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________
Alexander Chadwick
Alpari (UK) Representative
 
Alpari UK introduces floating leverage on spot gold and silver

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Dear Trader,

From 13 February 2013, Alpari UK introduces floating leverage up to 1:200 on spot gold and silver on MetaTrader 4 Micro, Classic and Pro accounts.

Floating leverage is a system which automatically applies higher leverage on a trade by trade basis depending on your trade volume. So far we’ve offered it on forex trading; however, from Wednesday, 13 February 2013, it’ll also be applied on spot gold and silver trading.

So far spot gold and silver trading has had a fixed margin of 2% (1:50 leverage). From Wednesday, depending on your trade volume, you can take advantage of up to 1:200 leverage (0.50% margin) when trading spot precious metals.

For example, an open position of less than USD2 million in nominal value carries a maximum leverage of 1:200. On the other hand, if your open position is higher than USD9 million, the first USD2 million carries a leverage of 1:200, the next USD2 million 1:100 and the next USD5 million 1:50. Everything above carries a leverage of 1:33 (3% margin).

You can learn more about floating leverage and how it affects your trading on our website.

Please be aware that if you have an open position when the switch takes place, your margin will be recalculated once you log back in to the server.

We’re here to help, so if you have any questions, please contact our Client Services at [email protected] or call +44 (0)20 7426 2900 (07:00-22:00 UK time, Monday-Friday).

________
Alexander Chadwick
Alpari (UK) Representative
 
Trading hours during US Presidents’ Day

Please be aware that due to Presidents’ Day (George Washington’s birthday) in the US on Monday, 18 February 2013, trading hours on both 18 and 19 February will be affected for the following products:

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We're here to help, so if you have any questions, please contact Client Services at [email protected] or call +44 (0)20 7426 2900 (07:00-22:00 UK time, Monday-Friday).

________
Alexander Chadwick
Alpari (UK) Representative
 
Changes to our research tool offering

We constantly monitor and review our research tool offering and as a part of this, we’d like to advise you that from 1 March 2013 we will no longer offer Alpari Squawk, the audio news service providing market updates.

Since we continuously make improvements to our service, in the coming months, in addition to the current existing research tools that we offer, such as our research thread, we're planning to introduce new research tools to help you make better-informed trading decisions.

Please be aware that the ceasing of the Alpari Squawk service has no impact on the trading services we offer.

We're here to help, so if you have any questions, please contact Client Services at [email protected] or call +44 (0)20 7426 2900 (07:00-22:00 UK time, Monday-Friday).

________
Alexander Chadwick
Alpari (UK) Representative
 
Daylight Saving Time

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Dear Trader,

Due to clock changes (Daylight Saving Time) in the US, Canada, Bahamas, Bermuda, Cuba, St Pierre & Miquelon, Haiti, Turks & Caicos Islands, Mexico and other countries this weekend, your trading hours may be affected. We’d also like to remind those of our clients who wish to trade using charts based on the New York closing prices that our daily charts will be out of alignment with the New York market close for three weeks from 10 to 29 March 2013. Once European Daylight Saving Time starts on 31 March, 22:00 GMT will once again coincide with the New York close at 17:00 EST.

Forex

Only on the following Fridays forex trading hours will be affected. On those days, forex trading will close at 23:00 MetaTrader time (EET, GMT+2). The Fridays on which this will take effect are:

15 March 2013
22 March 2013
29 March 2013

Precious metals, contracts for difference (CFD) and spread betting*

The following session times will be affected during the three-week period 10/03/2013-29/03/2013. All times are MetaTrader time (EET, GMT+2).
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All opening and closing times return to normal on Sunday, 31 March 2013.

We're here to help, so if you have any questions, please contact Client Services at [email protected] or call +44 (0)20 7426 2900 (07:00-22:00 UK time, Monday-Friday).


________
Alexander Chadwick
Alpari (UK) Representative
 
We're switching our MT4 and MT5 IP addresses to DNS references

Dear Trader,

We're continuously upgrading our systems so that we can offer you our fastest and most reliable services. We've now enhanced the service for our MetaTrader 4 (MT4) and MetaTrader 5 (MT5) clients by switching from Internet Protocol (IP) addresses to Domain Name Server (DNS) references. The update applies to both our Live and Demo accounts.

What do you need to do?

You shouldn't need to do anything because the changes have been implemented automatically. If, however, you need to input your DNS server reference manually, please choose the correct one from this list. Ensure that you select the server corresponding to your account type.


________
Alexander Chadwick
Alpari (UK) Representative
 
Trading/business hours update for 29 March and 1 April

Please be aware that Friday, 29 March 2013 and Monday, 1 April 2013, are public holidays in the UK and other countries. Consequently, our trading and business hours will be affected.

Trading hours

The hours below apply to the relevant products, no matter on which of our platforms you trade. Times are EET (MetaTrader time, GMT+2), 24-hour clock.

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We're here to help

We'll be here to support you over the holidays but please be aware that there will be fewer of us in the office during that period and we'll be available at these times (UK time, which is GMT on Friday, 29 March, and GMT+1 on Monday, 1 April):

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Please note, our live chat will not be available during this period.

We’d also like to inform you that no new content will be available on Trading Central, our research tool, on 29 March and 1 April.

Normal trading/business hours and services will resume on Tuesday, 2 April 2013.


________
Alexander Chadwick
Alpari (UK) Representative
 
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Gold and silver traders to get tighter spreads with smaller price increment

Small market movements matter. That’s why on Monday, 8 April 2013, we’re changing the minimum gold and silver price increment from 1 US cent to 0.1 US cent (USD0.010 to USD0.001) on the MetaTrader 4 platform. This way you can benefit from smaller price moves quicker while at the same time receiving tighter spreads, better execution and more price updates.

What does this mean?

This means that the minimum price increment for gold (XAUUSD) and silver (XAGUSD) will be USD0.001. For example, after the change, the XAUUSD price movement would be 1603.201, 1603.202, 1603.203 etc.

Please be aware that if you want to match exact instant execution price, you may experience re-quotes. Therefore we’d advise you to set up deviation in your trading platform to 50 when trading gold or silver.

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What about profit and loss calculation?

Profit and loss will be calculated using standard math rounding. For example, if your profit or loss from a trade is 3.1 US cents, it will be rounded down to 3.0 US cents. If your profit or loss is 3.5 US cents, it will be rounded up to 4.0 cents.

Need more help?

If you have more questions, please feel free to contact our Client Services team by phone +44 20 7426 2900 (07:00-22:00 UK time, Monday-Friday) or email [email protected].


________
Alexander Chadwick
Alpari (UK) Representative
 
International Workers’ Day trading hours

Please be aware that trading in the below European products will be closed on 1 May 2013 due to the International Workers' Day holiday:

  • Stoxx 50
  • German 30
  • French 40

Normal trading hours will resume on 2 May.

________
Alexander Chadwick
Alpari (UK) Representative
 
Trade on MT4 on your Mac

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We know that many traders would like to access MT4 from their Macs. Now you can easily install MT4 on the OS X operating system from your Mac computer.

Even though MetaTrader 4 is a native Windows application, with the help of an emulator, you can easily install MT4 on a computer running OS X. To do that, you need to install an app called PlayOnMac that will create a virtual environment for the platform. MT4 will then run within that environment and you can trade the same way you would on a PC.

To help you get started, we've created a handy guide for you on how to install PlayOnMac and the platform.

________
Alexander Chadwick
Alpari (UK) Representative
 
I enclose a list of brokers and their charges. Alpari are near the bottom of the list ?
It is from the Alpari website. Hope they are not getting too greedy ?
 

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Trading hours for the US Independence Day

Please be aware that due to the US Independence Day on Thursday, 4 July 2013, trading hours on 3, 4 and 5 July will be affected for the following products:

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All times are MetaTrader time (EET, GMT+3).

________
Alexander Chadwick
Alpari (UK) Representative
 
Dear Trader,

As of 1 August 2013, MetaQuotes, the developer of the MetaTrader platform, will stop supporting MetaTrader 4 (MT4) builds lower than 500. This means you will need to upgrade your platform to the latest build, otherwise you won’t be able to connect to the trading server to access your platform.

If you're running a lower build of the MT4 terminal than 500, please download the newest version of the platform and reinstall it on your PC.

If you need help with downloading and reinstalling the platform, please use our simple how-to guide.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
 
Summer bank holiday trading and business hours

Dear Trader,

Please be aware that due to the UK summer bank holiday on Monday, 26 August 2013, trading in the below products will be affected:
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Forex trading will not be affected.

Our bank holiday business hours

The business hours of some of our departments will be affected:
Client Services: 09:00-17:00
Dealing Desk: 00:00-23:59 (normal hours)
Sales: 09:00-17:00
Account Opening: 09:00-17:00
Partnerships: ClosedBack Office: Closed​

With UK banks being closed, your deposits and withdrawals may be affected on 26 August.
Live chat will not be available on 26 August.
Normal working hours will resume on Tuesday, 27 August.

________
Alexander Chadwick
Alpari (UK) Representative
 
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