Alpari discussion and help thread

[terriegym]

Ive came back to my computer and Alpari have closed all my trades, loosing over $1000 off of my current balance, anyone got any idea what may have happened!!! they arent answering the phone!!

 

[ChattiFX]

Ive came back to my computer and Alpari have closed all my trades, loosing over $1000 off of my current balance, anyone got any idea what may have happened!!! they arent answering the phone!!

Same thing has happened to me... trying to open a trade manually it says that trading is disabled...

 

[Duke74]

Alpari have closed my short Eur/Usd trade and are not answering the phone!!!!

 

[terriegym]

they closed my eur/usd gbp/usd when i was in the kitchen and a few seconds later my usd/jpy disappeared in front of my eyes!!!

 

[Lord Flasheart]

probably a computer error or worse a cyber attack. Probably too busy to answer the call. It normally works out ok. its happened to me in the past and the broker has settled in my favour.

 

[terriegym]

probably a computer error or worse a cyber attack. Probably too busy to answer the call. It normally works out ok. its happened to me in the past and the broker has settled in my favour.

I hope so, have just come back into trading after a while. done quite well in last 3 weeks. this has really upset me now!

 

[ChattiFX]

Thankfully I was up at the time.

Bigger issue is that I run an EA on a number of pairs which takes a couple of weeks to dial in and so I'll be starting from scratch again. And might end up absorbing a few losses for a couple of weeks before seeing profit again... Which is annoying :/

Maybe something to do with yesterday's news...?

 

[terriegym]

i had a floating loss that i was going to work on today. and just put my morning trades on which every one have now gone in my favour, but seeing as they got shut down thats no bloody help, guess ill start again then!

 

[Lord Flasheart]

this is getting worse by the minute

 

[Duke74]

Alpari has entered into insolvency!!!

 

[ChattiFX]

Alpari has entered into insolvency!!!

You're kidding...

small mercies... I've been a bit short on cash over xmas and have had to withdraw quite a bit out... not great but it could have been a lot worse!!

 

[terriegym]

what about our money?

 

[ChattiFX]

Alpari has entered into insolvency!!!

http://www.alpari.co.uk/client-updates/notifications/posts/2015/january/important-announcement

 

[ChattiFX]

http://www.alpari.co.uk/client-updates/notifications/posts/2015/january/important-announcement

"Retail client funds continue to be segregated in accordance with FCA rules. - See more at: http://www.alpari.co.uk/client-updates/notifications/posts/2015/january/important-announcement#sthash.bj8gELei.dpuf"

Not sure how this actually works... how quick you can get money out etc...

 

[Lord Flasheart]

"Retail client funds continue to be segregated in accordance with FCA rules. - See more at: http://www.alpari.co.uk/client-updates/notifications/posts/2015/january/important-announcement#sthash.bj8gELei.dpuf"

Not sure how this actually works... how quick you can get money out etc...

surely the losses have to be taken out first.

 

[terriegym]

well thats pants!! i did well yesterday!

 

[counter_violent]

http://www.telegraph.co.uk/finance/...Ham-shirt-sponsor-Alpari-out-of-business.html

 

[jeffre4]

they close your trades off profit/loss then you get paid back under fsa rules which covers about 40000 i think

 

[Lord Flasheart]

Someone said that the market moved before the announcement,I cant see that anywhere,can anyone?

Retail funds are segregated,but sure that all loses have to be honoured a t the best prices they could get at the time. Only those that werent in a trade will be ok?

 

[terriegym]

i haven't seen any unusual movement this morning!! gotta get my capital back, its all i have! :-(