Alpari (UK) Discussion

Alpari UK

Alpari UK

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Hello t2w traders,

My name is Alexander Chadwick and I shall be acting as your representative on this forum.

I look forward to answering any questions and supporting any queries you may have.

If you are not familiar with us, Alpari (UK) is one of the leading global Forex brokers and is authorised and regulated by the Financial Services Authority (FSA) in the United Kingdom.

Alpari (UK) is part of the group of Alpari companies which combined look after over 170,000 active trading accounts worldwide.

Feel free to visit our website to learn more about us.

Cheers,

Alex
 
How does your company score over all the other forex brokers out there ?

Or to put it another way why should we join Alpari ?
 
Pat494 said:
How does your company score over all the other forex brokers out there ?

Or to put it another way why should we join Alpari ?
Click to expand...

Or...what is you're unique selling point (USP)?
 
Pat494 said:
How does your company score over all the other forex brokers out there ?

Or to put it another way why should we join Alpari ?
Click to expand...

neil said:
Or...what is you're unique selling point (USP)?
Click to expand...

Hi Pat / Neil,

Good questions.

Alpari (UK) is one of the leading global Forex brokers. Alpari (UK) is part of the group of Alpari companies which combined look after over 170,000 active trading accounts* worldwide.

A global leader

Alpari (UK) offers Forex, precious metals and CFD trading on multiple trading platforms, including MetaTrader 4, one of the most popular platforms in the world. In the UK, Alpari (UK) also offers tax free** spread betting on MT4.

Why do clients choose to trade with the Alpari companies?

Award-winning, internationally established companies

* Monthly trading volumes in excess of USD210 billion*
* More than 50 offices in over 20 countries*; locations include London, New York, Shanghai, Tokyo, Dubai, Moscow, Mumbai and Frankfurt
* A rapidly growing number of employees, with over 630 people* working for Alpari internationally

Competitive trading terms

* High-speed execution
* Spreads from 0 pips***
* No dealing desk intervention***
* No re-quotes***
* No restrictions on scalping
* No restrictions on Expert Advisors
* Leverage up to 1:500 on Micro and Classic, up to 1:100 on Pro accounts
* CFDs: commission starts from 0.09%; no commission paid on exiting the trade (applicable to MT4 only)

Wide choice of instruments

* Forex: 34 currency pairs on Micro and Classic; 57 currency pairs on Pro accounts
* Spread betting: 34 currency pairs; seven major indices (only available in the UK)
* Precious metals: Gold and silver
* CFDs: Equities, commodities, indices, energy and gold/silver futures

Safety of Client Funds policy

* As an FSA regulated firm Alpari (UK) is required to segregate 100% of all retail client funds
* Protection under the Financial Services Compensation Scheme (FSCS), subject to eligibility

Multiple trading platforms

* MetaTrader 4
* MetaTrader 5
* Alpari Direct Pro powered by Currenex®
* Alpari Direct powered by Currenex®
* Systematic

World class client support

* Multilingual support specialists
* Dedicated Institutional Client Services team
* Strong focus on Treating Customers Fairly

Regulation

The Alpari companies are located in a number of major global financial centres and each entity operates within the required legal framework of its jurisdiction.

* Alpari (UK) Limited is authorised and regulated by the Financial Services Authority (FSA) in the United Kingdom; FSA Register number 448002; company number 05284142.
* Alpari (Deutschland) GmbH, a wholly owned subsidiary of Alpari (UK), provides investment services as a tied agent of Falcon Asset Management GmbH, Königsallee50, 40212 Düsseldorf, BaFin registration number 117767, according to § 2 Abs. 10 KWG
* Alpari Financial Services (India) Pvt. Ltd., a subsidiary of Alpari (UK), was formed under the Indian Companies Act 1956; Alpari Financial Services (India) Pvt. Ltd. is a member of the NSE (National Stock Exchange of India), MCX-SX (MCXStock Exchange) and USE (United Stock Exchange)
* Alpari Japan K.K., a subsidiary of Alpari (UK), is authorised and regulated by the Kanto Local Finance Bureau, licence ID: KLFB#2408, under the supervision of the Financial Services Agency (FSA) in Japan, and is also a member of the Financial Futures Association of Japan, member ID: FFAJ#1587
* The Alpari (UK) Limited Shanghai Representative Office represents Alpari (UK) across China; the Representative Office is registered under the Shanghai Administration for Industry and Commerce
* Alpari (US), LLC is dually registered by the U.S. Commodity Futures Trading Commission (CFTC) as a Futures Commission Merchant (FCM) and Retail Foreign Exchange Dealer and has been a member of the National Futures Association (NFA) since 2007, member ID: 0379678
* Alpari ME DMCC is licensed by the Dubai Multi Commodities Centre, Dubai; the company is a member of the Dubai Gold & Commodities Exchange
* Alpari (Russia) is regulated by the Financial Regulation Agency in Russia
* Alpari Financial Services is based in Cyprus, CySec licence number 129/10

* May 2011
** Any profits you make from spread betting are completely free of capital gains tax, stamp duty and income tax (for UK residents). UK tax laws are subject to change and individual circumstances may vary.
*** Depending on account type


Alex

________
Alexander Chadwick
Alpari (UK) Representative
 
Hello,

I've heard that your broker is the best. The real thing. Then I have heard horrible things that the Alpari platform is a 'scam' and is well known to hunt for stop losses and trade against their clients.

Could you tell me if Alpari has visibility to their clients trades and if they have staff or software that manipulate pricing on those trades.
 
mikedavid00 said:
Hello,

I've heard that your broker is the best. The real thing. Then I have heard horrible things that the Alpari platform is a 'scam' and is well known to hunt for stop losses and trade against their clients.

Could you tell me if Alpari has visibility to their clients trades and if they have staff or software that manipulate pricing on those trades.
Click to expand...

Hi Mike,

Thank you for your post.

Alpari (UK) does not have staff or software manipulating trades. We are compensated based on a pip mark-up added to the best bid/ask price received from multiple liquidity providers which is then displayed on the platform. Consequently, our revenue is based on these pip mark-ups or commissions as a result of trading volume as opposed to traders losses.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
 
Alpari UK said:
Hi Mike,

Thank you for your post.

Alpari (UK) does not have staff or software manipulating trades.
Alpari (UK) Representative
Click to expand...

Thanks Alex.

Can you tell me if scalping or high trading frequency is 'encouraged' or if there are any 'guards' in place to prevent scalping of high frequency trading?

I ask because almost every broker I questioned regarding this said they make money of the spread/and or commission. But then they place in stop guards or rules against scalping. One broker said they allowed unlimited accounts, but cut a customer off at 4 accounts.

One broker though did say that it was definitely encouraged and that's how they made their commission.

I have a deposit and want to open an account with someone, but I must admit I've been very frustrated with all the fake/paid reviews, websites, etc. I think this is a tough choice for anyone that is new and many of us fall victim to the false review sites and false reviewers.
 
mikedavid00 said:
Thanks Alex.

Can you tell me if scalping or high trading frequency is 'encouraged' or if there are any 'guards' in place to prevent scalping of high frequency trading?

I ask because almost every broker I questioned regarding this said they make money of the spread/and or commission. But then they place in stop guards or rules against scalping. One broker said they allowed unlimited accounts, but cut a customer off at 4 accounts.

One broker though did say that it was definitely encouraged and that's how they made their commission.

I have a deposit and want to open an account with someone, but I must admit I've been very frustrated with all the fake/paid reviews, websites, etc. I think this is a tough choice for anyone that is new and many of us fall victim to the false review sites and false reviewers.
Click to expand...

Hi Mike,

Thanks for your post.

Alpari (UK) does not have any restrictions on scalping.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
 
Smartguy said:
Alex,

Please explain why my account is being terminated and all my positions being liquidated?
Click to expand...

Hi Svetan,

Thank you for your post.

I’m sure you appreciate that we cannot participate in any discussions on the specifics of a client account on a public forum. We shall email you a formal response within the prescribed window.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
 
Alpari UK said:
Hi Svetan,

Thank you for your post.

I’m sure you appreciate that we cannot participate in any discussions on the specifics of a client account on a public forum. We shall email you a formal response within the prescribed window.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
Click to expand...

Its always good to see active official representative in forum, good work. keep it up :)
 
I recently downloaded a new Alpari UK demo account.
But the data only goes back about 4 years.

How can I get more historical data?
(happens on ALL charts)

I seem to be OK with other mt4 data providers.


Another thing, why is the timestamp not GMT? it always seems to be about 2 hours out.
 
Hi trendie,

Thank for you post.

trendie said:
I recently downloaded a new Alpari UK demo account.
But the data only goes back about 4 years.

How can I get more historical data?
(happens on ALL charts)

I seem to be OK with other mt4 data providers.
Click to expand...

I appreciate the concerns that you have raised but please bear in mind that, although you can find historical data on our MT4 platform, we are not data providers. Consequently we will not be able to provide you further data other than those already available.

trendie said:
Another thing, why is the timestamp not GMT? it always seems to be about 2 hours out.
Click to expand...

The platform is set to Eastern European time (EET, GMT+2) for perfectly sound reasons. Partially-complete Sunday candles are eliminated and the market close at 23:59:59 EET coincides nicely with what is conventionally considered the end of the day’s trading at 5pm NY time.

It is also worth noting that during British Summer Time (BST), however, platform time is Eastern European Summer Time (EEST, GMT+3).


Alex

________
Alexander Chadwick
Alpari (UK) Representative
 
Here is one for you .Why do we have to go through hoops of fire just to get an EA onto your platform.Ie. open the data folder, go to mql folder.Why can we not jusy copy like we used to it,s a nightmare.It,s the same on most 600 build meta4 platforms.why purchase something that has flaws is beyond me.
 
Hello Redtag12,

The MT4 platform is not an Alpari UK product.

The owners and providers of the MT4 platform are Metaquotes Software Corp. Any updates or changes that are made to the platform are dictated by Metaquotes, not Alpari UK.

Unfortunately, after a major upgrade in February 2014 Metaquotes made modifications to the newer releases of the MT4 platform.
Consequently the EA installation process was changed, as was some of the MQL4 coding language In comparison to older builds of the platform.

If you would like to obtain more information or assistance please contact Alpari UK Customer Support directly by email – [email protected].

Thank you,
Alpari UK
 
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