Selftrade is not a reliable online stockbroker. Imagine trying to exiting or buying a trade on equities, CFDs or Spreadbettting. Twice in April 2009 I tried to sell or buy shares and their online system crashed.
Best to go with online stockbrokers specialising in one field or register with more than one stockbroker. Jack of all trades like selftrade are suffering from an inadequate system which can't handle large volumes of trades on a busy day. Don't put your eggs in one basket you are exposing yourself to the operational risk of trading.
Like today selftrade commented on a response:"
10am update. 30 April 2009.
We are currently experiencing system issues resulting in slow response times. Please call our Customer Service Team on 0845 0700 720 and we will capture your orders.
We apologise for this service failure and we are working with our IT partner to resolve this as quickly as possible.
theyre all the same.
selftrade have the best charting facilities, true?
yeah selftrade trade data is not reliable either, they said theyre haveing problems with their data feed. email response is slow too. but the website is nice.
hoodless today:
CLIENT NOTICE: Please be aware that due to a technical issue, which we are currently working on, some clients may find that their portfolios are not currently displaying information correctly regarding the stocks and cash held on deposit within their accounts. We hope to have this issue resolved shortly.
although hoodless are cheaper with commssions. £10 overall on a full trade.
TDWaterhouse = good in theory, but i couldnt even spend all the money i had deposited!! i had to phone them and make the trade. Ridiculous. ANd the the site doesnt even show my profit and loss some times. Its a mess. Thyere having big website problems.
theyre all the same.
can you recommend any other?
im even having difficulty with IG markets, i cant find the companys i want, but they keep saying they are there.
but the problem with registering with diff brokers, whenn you want to trade, the money may not be in the right broker, and to transfer funds etc could take several days, eg T+3 and then BACS takes like 3 days.
And then they also have sometimes wildy diff quote prices.