Can anyone please help!
I’ve been happily using real-time data from E-signal for a while now on the US equity/commodity exchanges with no problem. I pay for my data (shock horror, yes I am prepared to do that!) and it comes onto my screen. Bingo, just what I wanted! Today, however, I’ve subscribed to the London Stock Exchange, with a view to trading the FTSE100 and major stocks and it seems like all of a sudden Metastock and Esignal don’t like talking to eachother anymore. I get my FTSE data working on the E-signal charting software, so the data is obviously coming into the data manager. But when I try to view the same chart in Metastock I get a “security data unavailable” message…The data does appear when I select a daily periodicity (and is being updated in real time), but as soon as I switch to any intraday period there is no historical data available…the quotes do start coming in, but I get a blank screen with zero historical data. So am left with the conclusion that I cannot use data on demand for this exchange.
Which is basically what Equis support told me… I should store the data locally and feed the data into that. I suppose it’s one solution, but I really don’t want to have to do a whole ‘merge data’ process every time there are gaps in the data because I started late in the session or missed a trading day altogether…not unless there’s an easier way?
E-signal support rather helpfully told me I should speak to Equis support. Fair enough really I suppose…their data is reaching their software.
I’ve been happily using real-time data from E-signal for a while now on the US equity/commodity exchanges with no problem. I pay for my data (shock horror, yes I am prepared to do that!) and it comes onto my screen. Bingo, just what I wanted! Today, however, I’ve subscribed to the London Stock Exchange, with a view to trading the FTSE100 and major stocks and it seems like all of a sudden Metastock and Esignal don’t like talking to eachother anymore. I get my FTSE data working on the E-signal charting software, so the data is obviously coming into the data manager. But when I try to view the same chart in Metastock I get a “security data unavailable” message…The data does appear when I select a daily periodicity (and is being updated in real time), but as soon as I switch to any intraday period there is no historical data available…the quotes do start coming in, but I get a blank screen with zero historical data. So am left with the conclusion that I cannot use data on demand for this exchange.
Which is basically what Equis support told me… I should store the data locally and feed the data into that. I suppose it’s one solution, but I really don’t want to have to do a whole ‘merge data’ process every time there are gaps in the data because I started late in the session or missed a trading day altogether…not unless there’s an easier way?
E-signal support rather helpfully told me I should speak to Equis support. Fair enough really I suppose…their data is reaching their software.
