Kawase Online CFD trading

[Kawase Rep.]

Dear Traders,

We’ve created this thread to answer any questions and to receive any feedback/suggestions you may have about Kawase. We would be very happy to assist you with your queries regarding our products and services.

Sincerely,
George
Kawase Official Representative.

 

[andrewML]

Hello,
I've been reading about your VIP account? Can you elaborate?

 

[Kawase Rep.]

Dear Andrew,
For a limited time only, we offer to new registrants the ability to upgrade their accounts to VIP, which comes with lower charges on all asset classes and other features.
By registering a standard account and uploading your documents within 72 hours, your account is automatically updated to VIP.
If you would like more about this offer feel free to contact us privately.

 

[andrewML]

Thank you for the fast reply.
However, when scrolling through your Website I saw your Security of Funds saying that you guarantee Negative Balance Protection.

Can you guarantee that my account will never have a negative balance for any reason?

 

[Kawase Rep.]

Thank you for the fast reply.
However, when scrolling through your Website I saw your Security of Funds saying that you guarantee Negative Balance Protection.

Can you guarantee that my account will never have a negative balance for any reason?

Dear Andrew,
We do have a margin close feature with a Stop Out level at 50%. This means, if your margin level becomes less than the Stopout level, your Positions will start closing in descending order of the margin used in each position, until your margin level is bigger than the Stop Out level. This way, we guarantee that your account will never reach negative balance. Nevertheless, if for some reason like the immediate price movement, your account reaches negative balance, Kawase will cover you.

Please do not hesitate to contact us if you have any further questions.

 

[andrewML]

Hi George,
I've opened a demo account to check your mobile app. So far so good.
I'm impressed by the execution speed and the easiness of use of the platform. It's something to acknowledge.
However, just to verify. When you say "Kawase will cover you" what do you mean exactly? If I have a negative balance will you make it 0?

 

[Kawase Rep.]

Dear Andrew,
By saying if for some reason like the immediate price movement, your account reaches negative balance, Kawase will cover you, we mean that your negative balance will be covered by us. We guarantee that you will never have a negative balance.
That said, we thank you for your kind post and we would like to invite you to check our Web app too. You can find the link for the Web app in our website, under the platform tab.

Sincerely,
George
Kawase Official Representative.

 

[Aston1st]

Hilarious

 

[andrewML]

After resetting my phone to factory settings i can't install the app.

 

[Kawase Rep.]

After resetting my phone to factory settings i can't install the app.

Hello Andrew,
Can you please tell me which device you use and the version?
In addition, could you please unmount and remove the SD card, and try to install the Kawase app again?

 

[andrewML]

Hello Andrew,
Can you please tell me which device you use and the version?
In addition, could you please unmount and remove the SD card, and try to install the Kawase app again?

Thanks to your help.It works well!