alan5616
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Can any of you techies help me with this?
I have an account with IG but, withdrew the funds as I was never able to get their trading platform to load after logging in. It seemed to take for ever to fire up. The initial Home Page comes up instantly though. I have other accounts with SB companies and have no problems on those sites. Loading is very quick.
I was advised to install Firefox, as a browser, rather than IE, as this would make a difference to the time that IG's platform loaded. I contacted IG and they sent me a list of Firefox set-up instructions for their platform. Most of these I had already done. I still can't get this bloody platform to load in under about 15 mins.
I've got friends with IG accounts who don't have the same problem as I am having. My PC spec is quite good (dual 380 processors, 2Gb Ram + a 10Mb broadband connection). I delete my temp inet files a couple of times a week.
I'd like to fund my account again but, there's no point if I can't access the trading platform.
Have any members encountered a similar problem and been able to resolve it? If so, please be kind enough to let me into your secret
I have an account with IG but, withdrew the funds as I was never able to get their trading platform to load after logging in. It seemed to take for ever to fire up. The initial Home Page comes up instantly though. I have other accounts with SB companies and have no problems on those sites. Loading is very quick.
I was advised to install Firefox, as a browser, rather than IE, as this would make a difference to the time that IG's platform loaded. I contacted IG and they sent me a list of Firefox set-up instructions for their platform. Most of these I had already done. I still can't get this bloody platform to load in under about 15 mins.
I've got friends with IG accounts who don't have the same problem as I am having. My PC spec is quite good (dual 380 processors, 2Gb Ram + a 10Mb broadband connection). I delete my temp inet files a couple of times a week.
I'd like to fund my account again but, there's no point if I can't access the trading platform.
Have any members encountered a similar problem and been able to resolve it? If so, please be kind enough to let me into your secret