eSignal - Level 2 Screen

nodayjob

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Can someone please clarify why the TotalView screen in eSignal does not show current bid/ask? Is this a bug?

All other views seem to be okay..
 

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Looks like there were stale Ask quotes in NASDAQ's book (or on our servers.) I assume this is not continuing? If you see this again, a quick call / chat into support should be able to get to the bottom of the issue.
 
Hi, the chat support could not help me. This seems to happen every now and again and I'm not sure why. I'm using the latest version, but next time I see it I will call Tech Support..
 
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