Broker mismanagement

[gatecrasher]

I've been with a broker for several years without any problems. A few months ago the broker introduced a new computerised trading platform which resulted in my account becoming botched up. Several shares appeared in my account which I then mistakenly sold. The broker later corrected the account by buying the sold shares back from the market. As the prices of the shares had gone down, this left me owing the broker a sum of money. What is my position???

 

[Mathemagician]

Your position is that you refuse to accept these trades. The broker should move both the entries and exits from your account to his. If s/he refuses, you need to pursue it with the regulators after making a substantial withdrawal.

jj

 

[colwyn]

I would be interested in other comments ???

 

[infohunt]

In an ideal world the broker would eat the loss, however ultimately you are responsible for your own account. Sounds like you screwed the pooch on this one