Alpari UK trading credit
Guys,
I wonder if anyone here can offer some advice.
I recently signed up to alpari UK and deposited $1400, Alpari matched my deposit giving me a total of $2800.
I began trading and entered into some large positions to catch the Euro/USD as it bottomed out.
Anyway alpari closed my trades using a margin call based on $1400, not $2800.
Am I in the wrong here as I presumed that we would only get the margin call of death once accounts hit 10% of total equity. Their reply is the margin is based on real money, not bonus credits and that I should have read the terms and conditions. To be fair the op said she'd speak to her manager to try and get me $100 but it's not like I can even trade it, one negative move and I'm margin called.
Is there anything I can do or is this really my fault for not reading the TOS? I'm hoping the manager might look at my case and just give me back the dough on a good will basis.
Guys,
I wonder if anyone here can offer some advice.
I recently signed up to alpari UK and deposited $1400, Alpari matched my deposit giving me a total of $2800.
I began trading and entered into some large positions to catch the Euro/USD as it bottomed out.
Anyway alpari closed my trades using a margin call based on $1400, not $2800.
Am I in the wrong here as I presumed that we would only get the margin call of death once accounts hit 10% of total equity. Their reply is the margin is based on real money, not bonus credits and that I should have read the terms and conditions. To be fair the op said she'd speak to her manager to try and get me $100 but it's not like I can even trade it, one negative move and I'm margin called.
Is there anything I can do or is this really my fault for not reading the TOS? I'm hoping the manager might look at my case and just give me back the dough on a good will basis.
Last edited: