Folks, help please!
HP/Compaq Laptop with XP Pro. Have always used just the original 'Administrator' a/c, which appeared when the machine booted up brand new out of the box.
Never got around to doing anything else until today, 4 years on.
Created a ' computer administrator' a/c for me and 'limited' for both daughters.
However all my internet favourites and more importantly all e-mails are now missing.
Have tried to change my name back to the original 'Administrator', in User Accounts, but a window tells me this a/c already exists, but it is not showing and so I cannot log back onto it.
In addition a password protected a/c called 'ASP.NET Machine A' shows in User Accounts but not in 'Start' so again I cannot attempt to log onto this, and I definitely did not create it!
I dont think this is a virus prob, as I run a selection of the av, adware, firewall stuff, as recommended here and have done so since the machine was new.
If anyone could help me get my old a/c back I would be most grateful, and if so is there then any way to transfer my favs/e-mail into a new 'limited' a/c.
Hope this makes sense, thanks in advance!
Hampy
HP/Compaq Laptop with XP Pro. Have always used just the original 'Administrator' a/c, which appeared when the machine booted up brand new out of the box.
Never got around to doing anything else until today, 4 years on.
Created a ' computer administrator' a/c for me and 'limited' for both daughters.
However all my internet favourites and more importantly all e-mails are now missing.
Have tried to change my name back to the original 'Administrator', in User Accounts, but a window tells me this a/c already exists, but it is not showing and so I cannot log back onto it.
In addition a password protected a/c called 'ASP.NET Machine A' shows in User Accounts but not in 'Start' so again I cannot attempt to log onto this, and I definitely did not create it!
I dont think this is a virus prob, as I run a selection of the av, adware, firewall stuff, as recommended here and have done so since the machine was new.
If anyone could help me get my old a/c back I would be most grateful, and if so is there then any way to transfer my favs/e-mail into a new 'limited' a/c.
Hope this makes sense, thanks in advance!
Hampy