Are Gekko greener than I am?
Wow, I'm doing the first review here. Unfortunately it is not a good one! I have only recently started trading the forex markets, so I admit that I'm still a little green and will make mistakes.
However, I'm afraid Gekko are behaving a lot greener than me! I switched to Gekko from another platform because it was costing more per trade than I wanted to pay.
The main issues I seem to be having with them are down to the platform freezing. I've noticed this happening on a more frequent basis over the last two weeks.
You make a trade, a short time later you realise it isn't going to go the way you hoped. So you attempt to close the trade, maybe take a small 5-10 pip loss, but you cant! The platform is not responding.
By the time it starts moving again, you find you've been stopped out. The same can be said about trying to get into a trade. You've studied the charts, and you can see the move coming off, you attempt to make the trade and nothing happens.
By the time it starts to work again, you've missed a move, generally because you cannot be sure how much further up or down the move will continue - "is it worth me getting in, I don't know?". Your confidence is by now shot to pieces.
I've also lost out when trying to get out of positive trades. I've been watching my trade go well, break a 60 pip profit, and try to get out only to be frozen out. You guessed it, by the time you can do anything you've lost a good few pips of profit.
I did phone to enquire as to why this problem was occurring - and to complain. I was told to put the complaint into an email and send it to them. I did just that and other than an acknowledgement, I've heard nothing back since. I assume mine is amongst one of many!
Like I said earlier, I'm purely an amateur trader at the moment, hence the name choice, but due to a poor system I find myself down by around 75 pips, and with potential losses of around 200+ pips where I was unable to get in on a move.
It would be interesting to read any other traders experiences of this platform.