Hi capitalspreads
How come CMC, finspreads, etc. etc. all offer automated execution of trades during all market conditions and even during major news releases, but CS can only offer manual execution/confirmation of trades, completed by a human dealer in your office? If it works well for CMC and finspreads, why does CS use human dealing only, and not automate the execution (or rejection) of trade requests?
Why are CS dealers human beings and not computers? Do you consider human dealers to be more efficient than automated computer dealers? If so, in what ways?
Can a computer dealer, not reject a trade request if the price in the underlying market has gone, or place a hedge on a trade just like the human dealer can?
I think that capitalspreads have been a refreshing addition to the list of spreadbet companies. Your honesty and willingness to discuss how CS operates, on this website, have typified this. I regard CS to have the best spreads of all the spreadbet companies in the markets that I want to trade, and so would want to trade with CS.
I'm not saying that the current system of human dealers does not work or is not efficient. I do not know as I haven't (yet) traded with CS. But if you sort out this aspect and are able to offer the same method of execution that CS' competitors are able to offer, alongside CS' favourable spreads, I reckon more customers will trade with CS.
I could not believe reading on another thread that finspreads had closed a customers account after he made £31k in a few months, without a viable explanation other than they did not like his trading style.
Do Capital Spreads want a mutually financially rewarding and profitable relationship with their customers?
Thanks again
jtrader.