They are bad even by bucket shop standards. Avoid.
Good luck, and don't give up.
Never a problem to withdraw funds int he past, although it was always small amounts. Is it because they are accusing you of trading 'unfairly'?
I have an account with them longer than 2 years, from this year I have 0 spredu account. Previously I don`t have any problem with the withdraw money. Only now I have problem when it wants to withdraw money from my zero spreds account. I wanted to withdraw more than 5000 pounds.
They send 2000 pound two weeks agoand and I asked for more than 5000 pounds but they say they can not transfer more, because my account is the investigation. They told me they can give me back only deposit.
Investigated for what reason? They'll have to tell you why.
The reason? At Worldspreads? Simple - he won. That is all.
I got e-mail form WorldSpreds with some of their conjectures. They do not accuse me of anything, they just have some conjecture. I tried to contact them but people who are investigating do not work today and no one can tell me why they do not work today and when they will be able to contact with me.
I spoke with customer service but they can not help and they told me that I have to wait until they call.
They was informed me every time the when I call, answer will be the same: please wait
Someone can help me?
Did you make an official complaint as advised? There's no point asking if you havnt done that.
Go to forexpeacearmy.com and make a complaint there too. They will also investigate this and put pressure on them.